Contact Officer

Contact Officer

Dorchester Full-Time 26106 - 28653 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Contact Officer, you'll handle inquiries and support the community daily.
  • Company: Join the Bournemouth Police, dedicated to keeping our community safe and secure.
  • Benefits: Enjoy competitive pay, yearly increments, and a supportive work environment.
  • Why this job: Make a real difference in your community while gaining valuable experience.
  • Qualifications: Must be 18 or older; no specific experience required, just a passion for helping others.
  • Other info: This role offers a shift allowance and opportunities for career growth.

The predicted salary is between 26106 - 28653 £ per year.

Location: Bournemouth Police Station (OC), Police Headquarters, Winfrith, Dorset

Salary: Scale D - Starts at £26,106 rising by yearly increments to a maximum of £28,653 per annum

Owing to the nature of the role, candidates will need to have reached the age of 18 by the start date.

The commencing salary will be Scale D £28,409 to £31,180 per annum inclusive of a 14% shift allowance.

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Contact Detail:

Dorset Police Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Contact Officer

✨Tip Number 1

Familiarise yourself with the role of a Contact Officer by researching the responsibilities and skills required. Understanding the day-to-day tasks will help you articulate your suitability during interviews.

✨Tip Number 2

Network with current or former Contact Officers to gain insights into their experiences. This can provide you with valuable information that you can use to tailor your approach and demonstrate your enthusiasm for the role.

✨Tip Number 3

Prepare for potential situational questions by practising how you would handle various scenarios that a Contact Officer might face. This will help you feel more confident and articulate during the interview process.

✨Tip Number 4

Stay updated on local community issues and police initiatives in Bournemouth. Showing that you are informed about the area and its challenges can set you apart as a candidate who is genuinely interested in making a difference.

We think you need these skills to ace Contact Officer

Excellent Communication Skills
Customer Service Orientation
Conflict Resolution
Attention to Detail
Empathy and Understanding
Problem-Solving Skills
Ability to Work Under Pressure
Teamwork and Collaboration
Time Management
Data Entry and Management
Knowledge of Police Procedures
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Contact Officer. Tailor your application to highlight relevant skills and experiences that align with the role.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and qualifications. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the position.

Write a Compelling Cover Letter: Your cover letter should complement your CV by providing context to your experiences. Explain why you are interested in the role and how your background makes you a great fit for the Contact Officer position.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Dorset Police

✨Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of a Contact Officer. Familiarise yourself with the key duties and how they contribute to the overall mission of the police force.

✨Demonstrate Your Communication Skills

As a Contact Officer, effective communication is crucial. Prepare examples of how you've successfully communicated in challenging situations, whether in previous jobs or during volunteer work.

✨Showcase Your Problem-Solving Abilities

Be ready to discuss scenarios where you've had to think on your feet and resolve issues quickly. This role often requires quick decision-making, so highlight your ability to remain calm under pressure.

✨Research the Organisation

Understand the values and goals of the police force in Bournemouth. Being able to articulate why you want to work for them specifically will show your genuine interest in the position.

Contact Officer
Dorset Police
Location: Dorchester
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