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- Tasks: Manage move-ins, create tenancy paperwork, and assist tenants and landlords with queries.
- Company: Join William H Brown, a leading estate agency committed to diversity and inclusion.
- Benefits: Enjoy industry-leading training, career progression, and a supportive, fun work environment.
- Why this job: Be part of a dynamic team in a fast-paced setting while making a real impact.
- Qualifications: Experience in administration or customer service; strong communication and organisational skills required.
- Other info: We encourage diverse applicants; don't hesitate to apply even if you don't meet every requirement.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for a highly motivated Lettings Administrator to support our fantastic team in branch in Lincoln. As our Letting Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment.
What’s in it for you as our Lettings Administrator?
- Industry leading training and development
- Demonstrable career ladder
- Opportunities for progression
- Supportive, rewarding and fun environment
- Team incentives
- Understanding of operations within an estate agency business
Key responsibilities of a Lettings Administrator
The main purpose of this role is to manage our move ins which will include creating the tenancy paperwork, liaising with tenants to ensure their referencing is completed as quickly as possible, ensuring all the safety certificates are in place & helping our tenants and landlords with any queries they may have during the process.
Skills and experience required to be a successful Lettings Administrator
- Experience as an Administrator / Customer Service or similar role
- Customer focussed and comfortable in a client facing role
- Resilient, positive, numerate and detail oriented
- Organised and able to prioritise workload in a fast paced environment
- Keen interest in learning and keeping up to date with industry changes
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
William H Brown is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
Contact Detail:
William H Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator
✨Tip Number 1
Familiarise yourself with the local property market in Lincoln. Understanding the area, including rental prices and popular neighbourhoods, will help you engage confidently with clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the estate agency sector. Attend local property events or join online forums to connect with others in the industry. This can provide valuable insights and potentially lead to referrals for job opportunities.
✨Tip Number 3
Brush up on your IT skills, particularly with MS Office and email systems. Being proficient in these tools is crucial for a Lettings Administrator, and showcasing your tech-savviness can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your customer service experience in detail. Think of specific examples where you've successfully handled client queries or resolved issues, as this will highlight your suitability for a client-facing role.
We think you need these skills to ace Lettings Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration or customer service. Emphasise skills such as organisation, attention to detail, and communication, which are crucial for the Lettings Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage paperwork and liaise with clients effectively.
Highlight Relevant Skills: In your application, clearly outline your IT literacy, particularly with MS Office, and any experience you have in a fast-paced environment. This will show that you can handle the demands of the role.
Show Your Interest in the Industry: Express your keen interest in the property sector and your willingness to learn about industry changes. This can set you apart from other candidates and demonstrate your commitment to the role.
How to prepare for a job interview at William H Brown
✨Show Your Customer Service Skills
As a Lettings Administrator, you'll be in a client-facing role. Be prepared to discuss your previous customer service experiences and how you handled challenging situations. Highlight your ability to communicate effectively and maintain a positive attitude.
✨Demonstrate Organisational Skills
This role requires excellent organisational abilities. During the interview, share examples of how you've managed multiple tasks or prioritised workloads in a fast-paced environment. This will show that you're capable of handling the demands of the job.
✨Familiarise Yourself with Industry Standards
Understanding the basics of the lettings process and current industry standards can set you apart. Research common practices and regulations in the estate agency sector, and be ready to discuss them during your interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
