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- Tasks: Join our team as a Service Engineer, conducting on-site service checks and ensuring client satisfaction.
- Company: Alpine Fire Engineers is a leading specialist in mechanical fire suppression across the UK.
- Benefits: Enjoy a competitive salary, benefits package, and opportunities for personal development.
- Why this job: Be part of a collaborative culture that values technical expertise and client-focused service.
- Qualifications: Experience with commercial sprinkler systems, good health and safety knowledge, and basic IT skills required.
- Other info: A full driving license is essential; we promote equal opportunities for all applicants.
The predicted salary is between 30000 - 42000 £ per year.
About the Company: Alpine Fire Engineers are a market leading nationwide mechanical fire suppression specialist, providing design, project management, and maintenance services. We are proud of our technical expertise, collaboration, and value engineering.
About the Role:
We have Service Engineers located nationwide and are looking for talented people to join our ever-growing team.
To carry out on-site service checks for new and live contracts in line with company procedures and ensuring a client-focused approach at all times.
To ensure all check sheets and logs are completed accurately and within agreed timescales.
Highlight immediately any major issues which may arise or anything that requires urgent attention.
Complete company documentation and forward to the office in order for any ordering of parts to be processed, re-visits to site to be planned, and paperwork to be filed.
Responsible for having customer sign off work via work sheets.
Carry out site visits for clients provide detailed information to Service Manager in order for quote to be produced and discussed with the client.
Attend site visits in line with client requirements.
Complete all company documentation within agreed timescales.
Required Skills
- Experience in commercial sprinkler systems
- Good health and safety knowledge
- Basic IT skills
- Collaborative, flexible, and a great communicator
- Full Driving License
Pay range and compensation package: Competitive salary and benefits package
Equal Opportunity Statement: We strive to continually lead with our values and beliefs that enable our colleagues to develop their potential and bring their full self to work.
Contact Detail:
Alpine Fire Engineers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in fire suppression systems. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former employees of Alpine Fire Engineers on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your problem-solving skills and ability to work under pressure. Highlighting these traits can set you apart as a candidate who can handle the responsibilities of a Service Engineer.
✨Tip Number 4
Demonstrate your customer service skills during any interactions with the hiring team. Since the role requires a client-focused approach, showing that you can communicate effectively and build relationships will make a positive impression.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required skills for the Service Engineer position. Tailor your application to highlight your relevant experience in commercial sprinkler systems and health and safety knowledge.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your technical expertise, previous roles, and any relevant certifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to perform the tasks mentioned in the job description.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that showcase your collaborative skills and flexibility, as well as your commitment to client-focused service.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Service Engineer role.
How to prepare for a job interview at Alpine Fire Engineers Ltd
✨Showcase Your Technical Knowledge
As a Service Engineer, it's crucial to demonstrate your understanding of commercial sprinkler systems. Be prepared to discuss your previous experiences and how they relate to the role, highlighting any specific projects or challenges you've faced.
✨Emphasise Health and Safety Awareness
Given the nature of the job, showcasing your knowledge of health and safety regulations is essential. Prepare examples of how you've implemented safety measures in past roles, as this will show your commitment to maintaining a safe working environment.
✨Demonstrate Strong Communication Skills
Since the role involves client interaction, it's important to exhibit your communication skills during the interview. Practice explaining technical concepts in simple terms and be ready to discuss how you handle client queries and concerns effectively.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to address urgent issues on-site and how you prioritised tasks while ensuring client satisfaction. This will showcase your ability to think on your feet.
