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- Tasks: Join our Housekeeping Crew to keep Brighton i360 sparkling clean and welcoming for all visitors.
- Company: Brighton i360 is a top visitor attraction, offering unique experiences and world-class service.
- Benefits: Enjoy flexible hours, a vibrant work environment, and the chance to meet diverse guests.
- Why this job: Be part of a team that creates unforgettable moments while ensuring a safe and inviting space.
- Qualifications: Previous cleaning experience and a positive attitude are essential; flexibility is a must!
- Other info: Work at 138 metres high and collaborate with various teams in a dynamic setting.
The Brighton i360 is a leading visitor attraction in Brighton, offering unique experiences for guests of all ages. We aim to create unforgettable moments by delivering world-class service, innovative experiences, and seamless operations.
As a valued member of the Housekeeping Crew, you will be responsible for maintaining the highest standard of cleaning throughout the entire space. This includes the vertical cable car (Pod), Beach Building & Upper Deck as well as the external terraces.
Hospitality skills are also an essential aspect of this role. You are customer facing and are providing help and assistance so that space remains inviting, informative and sanitary for our customers alongside all other teams.
Key Responsibilities- Daily full cleans of front and back of house before and after the operation.
- Demonstration of cleaning skill - experience of full and deep cleaning is essential.
- Lone and group work is required.
- Lifting and Manual Handling abilities are required.
- Understanding of COSHH is required.
- Cleaning in toilets (WCās), retail spaces, food preparation areas; cleaning of glass and concrete.
- Cleaning at 138 Meters (450ft).
- Maintain a welcoming and tidy environment to enhance the visitor experience.
- Assist guests with enquiries and provide courteous interactions when required.
- Report any maintenance issues or potential hazards to the appropriate department.
- Adhere to health and safety regulations, ensuring a safe environment for guests and colleagues.
- Follow COSHH (Control of Substances Hazardous to Health) guidelines for the handling of cleaning chemicals.
- Participate in routine safety inspections and report any concerns to management.
- Communicating with all departments via radio communication.
- Working alongside all departments as part of Facilities and Maintenance Teams.
- Performing said duties with a high level of physical and verbal presentation.
- A flexible and willing attitude is essential.
- Guest-Focused: Committed to creating a clean and welcoming environment.
- Positive Attitude: Maintains a professional and proactive approach.
- Detail-Oriented: Ensures thorough and high-quality cleaning standards.
- Team Player: Works collaboratively with colleagues across departments.
- Previous experience in a cleaning or housekeeping role.
- Understanding of hygiene and safety practices.
- Ability to work in a physically demanding role, including standing for long periods.
- Flexibility to work evenings, weekends, and holidays as required.
- Experience in a high-footfall environment such as attractions, hotels, or hospitality settings.
- Knowledge of COSHH regulations.
Housekeeper - Brighton i360 employer: Brighton i360 (Nightcap Plc.) Careers
Contact Detail:
Brighton i360 (Nightcap Plc.) Careers Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Housekeeper - Brighton i360
āØTip Number 1
Familiarise yourself with the Brighton i360 and its unique offerings. Understanding the attraction's layout and guest experience will help you demonstrate your enthusiasm and knowledge during any interviews or discussions.
āØTip Number 2
Highlight your previous experience in cleaning or housekeeping roles, especially in high-footfall environments. Be ready to share specific examples of how you've maintained cleanliness and hygiene standards in busy settings.
āØTip Number 3
Showcase your customer service skills by preparing to discuss how you've positively interacted with guests in past roles. Being able to convey a welcoming attitude is crucial for this position.
āØTip Number 4
Be prepared to discuss your understanding of health and safety regulations, particularly COSHH guidelines. This knowledge is essential for ensuring a safe environment for both guests and colleagues.
We think you need these skills to ace Housekeeper - Brighton i360
Some tips for your application š«”
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning or housekeeping roles. Emphasise any previous work in high-footfall environments and your understanding of hygiene and safety practices.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your commitment to maintaining a clean and welcoming environment. Mention specific examples from your past experiences that demonstrate your attention to detail and teamwork.
Highlight Relevant Skills: In your application, clearly outline your abilities related to lifting and manual handling, as well as your knowledge of COSHH regulations. This will show that you understand the requirements of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Brighton i360 (Nightcap Plc.) Careers
āØShowcase Your Cleaning Experience
Be prepared to discuss your previous housekeeping roles and the specific cleaning techniques you've mastered. Highlight any experience with deep cleaning and maintaining high standards in busy environments, as this will resonate well with the interviewers.
āØDemonstrate Customer Service Skills
Since this role involves direct interaction with guests, be ready to share examples of how you've provided excellent customer service in the past. Emphasise your ability to maintain a welcoming atmosphere and handle guest enquiries courteously.
āØUnderstand Health and Safety Regulations
Familiarise yourself with COSHH guidelines and other health and safety regulations relevant to cleaning. Being able to discuss these topics confidently will show that you take safety seriously and are prepared for the responsibilities of the role.
āØExhibit a Team Player Attitude
Prepare to talk about your experiences working collaboratively with others. Highlight instances where you've communicated effectively with different departments or contributed to team goals, as teamwork is crucial in this position.
