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- Tasks: Manage urgent AOG shipments and export documentation with precision.
- Company: Join a dynamic medium-sized freight forwarder making waves in the logistics industry.
- Benefits: Enjoy a 4 on, 4 off work schedule and competitive salary based on experience.
- Why this job: Be part of a fast-paced environment where your skills directly impact customer satisfaction.
- Qualifications: 2 years of air/road export experience and strong customer service skills required.
- Other info: Car driver needed due to location; must thrive under pressure.
The predicted salary is between 28800 - 43200 £ per year.
We are working with a medium-sized forwarder who is looking for an AOG Export Operator. Due to location, a car driver is needed. 4 of 4 off days, 7am-7pm.
Role involves:
- Handling AOG/Time sensitive shipments.
- Export shipments via air/road as per customer request.
- Collating all export documentation, HAWBs/MAWBs/customs/post flight/security procedures/routing of shipments/airline liaison/transport request and reporting/cross trade movements.
- Export documentation - to ensure AWBs are cut and completed in accordance with customers' instructions and rated correctly as per airline regulations.
- Customs - to ensure customs documentation is in accordance with suppliers' instructions including IPR/OPR/export licenses entries.
- Pre-alerts/Post flights.
- Quotations.
Experience needed:
- Some experience working on AOGs in a freight export department.
- 2 years air, road export experience.
- Aerospace, shipping aircraft parts.
- Excellent customer service skills.
- Computer literate.
- Must be able to work under pressure & tight deadlines.
- Good timekeeping/attendance.
Software needed: Boxtop, MS Office, e-customs/CDS.
Salary depends on experience. If you do not hear from us within 7 days, your application has been unsuccessful.
Contact Detail:
First Choice Staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AOG Export Clerk
✨Tip Number 1
Familiarise yourself with AOG (Aircraft on Ground) procedures and terminology. Understanding the urgency and specific requirements of AOG shipments will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the freight forwarding and aerospace industries. Attend relevant events or join online forums to connect with people who can provide insights or even refer you to opportunities.
✨Tip Number 3
Brush up on your knowledge of export documentation and customs regulations, especially those related to aerospace parts. Being well-versed in these areas will demonstrate your readiness for the role.
✨Tip Number 4
Prepare for potential interview questions by practising scenarios related to handling time-sensitive shipments and working under pressure. Showcasing your problem-solving skills will be crucial.
We think you need these skills to ace AOG Export Clerk
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and requirements for the AOG Export Clerk position. Tailor your application to highlight relevant experience in handling AOG shipments and export documentation.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in air and road export, particularly in the aerospace sector. Mention any specific roles where you managed time-sensitive shipments or worked under pressure.
Showcase Customer Service Skills: Since excellent customer service skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively and resolve issues promptly.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in the logistics industry.
How to prepare for a job interview at First Choice Staff
✨Know Your AOG Procedures
Make sure you understand the specific procedures and regulations related to AOG (Aircraft on Ground) shipments. Familiarise yourself with the documentation required, such as HAWBs and MAWBs, as well as customs regulations. This knowledge will demonstrate your expertise and readiness for the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial in this role, prepare examples of how you've successfully handled customer interactions in the past. Be ready to discuss how you manage expectations and resolve issues under pressure, as this will highlight your suitability for the position.
✨Demonstrate Your Time Management Abilities
Given the tight deadlines associated with AOG shipments, be prepared to discuss how you prioritise tasks and manage your time effectively. Share specific instances where you successfully met deadlines while maintaining accuracy in your work.
✨Familiarise Yourself with Relevant Software
Brush up on your knowledge of the software mentioned in the job description, such as Boxtop and e-customs/CDS. Being able to discuss your experience with these tools will show that you're ready to hit the ground running and adapt quickly to their systems.
