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- Tasks: Engage in pricing, client communication, and sales calls to ensure customer satisfaction.
- Company: Join a global Freight Forwarder with over 30 years of industry leadership and innovation.
- Benefits: Enjoy flexible working, monthly incentives, and increasing annual leave with service.
- Why this job: Be part of a dynamic team that values excellence and offers diverse tasks in a fast-paced environment.
- Qualifications: 1-2 years in Ocean Freight preferred; operational background with a commercial mindset considered.
- Other info: Location is Basildon, but flexible working options are available.
The predicted salary is between 28800 - 43200 £ per year.
Our client, a Freight Forwarder with offices based in Basildon, is looking for an experienced Inside Sales Freight Coordinator.
With a global presence across 90+ offices in over 30 countries since 1988, their diverse team of more than 2,200 professionals is the driving force behind their success, fostering innovation and excellence to provide worldwide transportation solutions every day.
By ocean, air, or land – they lead the industry with a dedication to delivering value and outstanding service.
Successful Candidate:
- Ideally 1 – 2 years experience within Ocean Freight
- Would consider someone with operational background who has a commercial mindset/personality.
This is a busy and fast-paced department, who are the front end of the business. The role is highly varied, covering Import, Export, LCL and a little amount of FCL.
What's on offer:
- The company operate an incentive scheme which is paid monthly based upon achieving an agreed target.
- 20 days Annual Leave, increasing with service
- Bupa after 2 years
- Contributory Pension after 3 months
- Monthly Rewards and Recognition scheme
- Additional benefits being considered currently company wide
Location – Basildon, although flexible working applications will always be considered.
Duties for the role would include:
- Pricing Import and Export LCL quotes, and communications with clients, origin offices, agents, and vendors to achieve the ultimate goal – customer satisfaction.
- Follow up for quotes
- Load Plans – open daily and identify the containers loading in 48-72 hours and note the destinations.
- Secured bookings to be sent to the customer service team with all required information necessary.
- Ring “New Log In” accounts to identify potential business and qualify the account suitability for access.
- Minimum of 1 “sales” call per day. Call to be logged in company CRM, along with pipeline, sales lead and any relevant material.
- Assist Field sales with direct leads, possible client visits as/when required.
- Answer phone calls from clients and vendors daily, and promptly return calls for any messages left in voicemail.
- Ensure that all intent to claims are forwarded to the Claims Department within 24 hours.
Inside Sales Freight Coordinator employer: Logix Recruitment Limited
Contact Detail:
Logix Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Freight Coordinator
✨Tip Number 1
Familiarise yourself with the freight forwarding industry, especially ocean freight. Understanding key terms and processes will help you speak confidently during interviews and demonstrate your knowledge of the field.
✨Tip Number 2
Network with professionals in the logistics and freight forwarding sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 3
Prepare for role-specific scenarios that may come up during interviews. Think about how you would handle pricing quotes, customer communications, and follow-ups, as these are crucial aspects of the Inside Sales Freight Coordinator position.
✨Tip Number 4
Showcase your commercial mindset by discussing any previous experiences where you successfully identified business opportunities or improved customer satisfaction. This will highlight your suitability for a sales-oriented role within a fast-paced environment.
We think you need these skills to ace Inside Sales Freight Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ocean freight and sales. Emphasise any operational roles you've held and how they relate to a commercial mindset, as this is key for the Inside Sales Freight Coordinator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the freight forwarding industry. Mention specific skills that align with the job description, such as pricing quotes and customer communication, to demonstrate your suitability for the role.
Highlight Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles. For example, mention any sales targets you met or exceeded, as this will show your potential value to the company.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a fast-paced environment like freight coordination.
How to prepare for a job interview at Logix Recruitment Limited
✨Show Your Freight Knowledge
Make sure to brush up on your knowledge of ocean freight, import/export processes, and LCL/FCL shipping. Being able to discuss these topics confidently will demonstrate your expertise and suitability for the role.
✨Highlight Your Sales Experience
Even if you come from an operational background, emphasise any sales experience you have. Prepare examples of how you've successfully engaged clients or closed deals, as this will showcase your commercial mindset.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as pricing quotes or managing client communications. Practising your responses to these scenarios can help you articulate your problem-solving skills effectively.
✨Demonstrate Your Team Spirit
Since the role involves working closely with various teams, be ready to discuss how you collaborate with others. Share examples of successful teamwork and how you contribute to a positive work environment.
