Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team managing children's social care referrals and ensure timely support for families.
- Company: Join Middlesbrough Borough Council, dedicated to safeguarding children and improving community outcomes.
- Benefits: Enjoy a competitive hourly rate and the chance to make a real difference in children's lives.
- Why this job: Be part of a collaborative environment, working with police, health, and education professionals.
- Qualifications: Must be a qualified social worker with substantial experience in children's social care.
- Other info: This is a temporary, full-time role with opportunities for professional growth.
The predicted salary is between 60000 - 84000 £ per year.
Middlesbrough Borough Council is seeking an experienced and effective MACH Service Manager to lead the Multi-Agency Children's Hub (MACH). This senior role is responsible for managing the front door of children's social care, overseeing the screening, triage, and decision-making process for referrals concerning children aged 0-18.
The successful candidate will play a key role in ensuring children and families receive the right support at the right time, working closely with key partners including police, health, and education professionals.
Key Responsibilities- Provide strong leadership and management to a team of social workers and referral officers.
- Oversee the daily operation of the MACH, ensuring timely and appropriate responses to incoming referrals.
- Ensure all decisions meet statutory requirements and reflect best safeguarding practices.
- Lead effective multi-agency information sharing and joint decision-making.
- Monitor performance and quality of practice within the team, addressing any issues and supporting continuous improvement.
- Develop and maintain strong relationships with internal departments and external partners.
- Ensure compliance with relevant legislation, local procedures, and safeguarding protocols.
- Qualified Social Worker (e.g., BA Social Work, DipSW, CQSW).
- Registered with Social Work England.
- Enhanced DBS clearance.
- Substantial post-qualification experience within children's social care, particularly in a MASH/MACH or safeguarding setting.
- Proven experience in team or service management.
- Strong knowledge of relevant legislation including the Children Act 1989 and 2004, Working Together to Safeguard Children guidance, and GDPR.
- Demonstrated ability to manage risk and make defensible, child-centred decisions under pressure.
- Excellent interpersonal, organisational, and analytical skills.
If you are a confident and experienced leader with a passion for safeguarding and improving outcomes for children, this could be the ideal opportunity for you.
MACH Service Manager employer: Randstad Care
Contact Detail:
Randstad Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MACH Service Manager
✨Tip Number 1
Familiarise yourself with the specific legislation and guidelines mentioned in the job description, such as the Children Act 1989 and 2004. Being well-versed in these laws will not only help you in interviews but also demonstrate your commitment to safeguarding practices.
✨Tip Number 2
Network with professionals already working in children's social care or similar roles. Attend relevant workshops or seminars to connect with others in the field, which can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams during the interview. Think of specific examples where you've successfully led a team through challenges, particularly in a multi-agency environment.
✨Tip Number 4
Research Middlesbrough Borough Council and their approach to children's social care. Understanding their values and current initiatives will allow you to tailor your responses in interviews and show that you're genuinely interested in contributing to their mission.
We think you need these skills to ace MACH Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the MACH Service Manager position. Tailor your application to highlight your relevant experience in children's social care and leadership.
Highlight Relevant Experience: In your CV and cover letter, emphasise your substantial post-qualification experience within children's social care, particularly in MASH/MACH or safeguarding settings. Provide specific examples of your leadership and management skills.
Showcase Your Knowledge: Demonstrate your understanding of relevant legislation such as the Children Act 1989 and 2004, and Working Together to Safeguard Children guidance. Mention how you have applied this knowledge in your previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your passion for safeguarding and improving outcomes for children. Make sure to address how you can contribute to the Multi-Agency Children's Hub.
How to prepare for a job interview at Randstad Care
✨Showcase Your Leadership Skills
As a MACH Service Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you successfully led a team, managed conflicts, or improved processes. This will show your potential employer that you can effectively guide a team of social workers and referral officers.
✨Understand the Legislation
Familiarise yourself with key legislation such as the Children Act 1989 and 2004, as well as the Working Together to Safeguard Children guidance. Be ready to discuss how these laws influence decision-making in children's social care, as this knowledge is crucial for the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to make defensible, child-centred decisions under pressure. Think about past situations where you had to manage risk and ensure the safety of children, and be prepared to explain your thought process and actions.
✨Highlight Your Multi-Agency Collaboration Experience
Since the role involves working closely with various partners, be sure to highlight any experience you have in multi-agency collaboration. Discuss how you've successfully shared information and made joint decisions with other professionals, as this will demonstrate your ability to work effectively within the MACH framework.
