At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maximise sales.
- Company: Join City Plumbing, a leader in plumbing and heating products with a strong reputation.
- Benefits: Enjoy flexible hours, bonuses, discounts, and a supportive work environment.
- Why this job: Be part of an inclusive team that values your contributions and encourages growth.
- Qualifications: Previous supervisory experience and a passion for customer service are ideal.
- Other info: Flexible working hours with plenty of notice for shifts.
The predicted salary is between 24000 - 36000 £ per year.
Come and join us as a results driven Sales Supervisor on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team.
The role:
- As a Sales Supervisor, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic.
- The Sales Supervisor role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity.
- You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season.
- Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!
- You’ll naturally promote and embrace our inclusive team environment.
Key Responsibilities:
- Capable of managing and delivering to a wide range of customer demands, providing the very best service.
- Flexible and professional with a can do attitude.
- Customer focused with the passion and drive to help our business grow.
- Self motivated, enthusiastic and organised.
- An excellent communicator with the ability to work accurately at pace, in a methodical and tidy manner.
- Experienced with supervising and leading a team and can successfully motivate colleagues.
You:
- As a Sales Supervisor, you’ll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.
- You’ll be flexible with working hours, and your approach to delivering customer and business needs.
- Ideally you’ll have previous experience of overseeing a team, selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry - although enthusiasm and a can-do attitude is just as important!
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Supervisor - flexible hours
✨Tip Number 1
Familiarise yourself with the products and services we offer at StudySmarter. Understanding our range will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated a team in the past. This will highlight your ability to manage and inspire colleagues, which is crucial for the Sales Supervisor position.
✨Tip Number 3
Be ready to discuss your customer service philosophy. Think about specific instances where you went above and beyond to meet customer needs, as this aligns perfectly with our commitment to delivering outstanding service.
✨Tip Number 4
Demonstrate your flexibility and adaptability by sharing experiences where you successfully adjusted to changing circumstances or demands. This will show that you're prepared for the dynamic nature of the role.
We think you need these skills to ace Sales Supervisor - flexible hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and team supervision. Emphasise your customer service skills and any previous roles where you successfully motivated a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Supervisor role. Mention specific examples of how you've exceeded customer expectations in past positions and your flexible approach to work.
Highlight Your Communication Skills: In your application, stress your excellent communication abilities. Provide examples of how you've effectively interacted with customers and colleagues, especially in high-pressure situations.
Showcase Your Flexibility: Since the role requires flexibility in working hours, mention your willingness to adapt your schedule. Highlight any previous experiences where you successfully managed varying work hours or responsibilities.
How to prepare for a job interview at City Plumbing
✨Show Your Customer Focus
As a Sales Supervisor, your ability to deliver outstanding customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to customer satisfaction.
✨Highlight Your Team Leadership Skills
Since the role involves supervising and motivating a team, be ready to discuss your leadership style. Share experiences where you successfully led a team, resolved conflicts, or motivated colleagues to achieve sales targets.
✨Demonstrate Flexibility and Adaptability
The job requires flexibility in working hours, especially during peak seasons. Be sure to express your willingness to adapt to changing schedules and your understanding of the importance of being available when needed.
✨Emphasise Your Enthusiasm and Can-Do Attitude
Enthusiasm can set you apart from other candidates. Make sure to convey your passion for the role and the industry. Discuss how your positive attitude has helped you overcome challenges in past positions.