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For Companies At a Glance
- Tasks: Lead and motivate a team to drive sales and enhance customer experience.
- Company: Join a dynamic retail environment focused on growth and customer satisfaction.
- Benefits: Enjoy competitive pay, career development opportunities, and a vibrant team culture.
- Why this job: Be part of a supportive team that values your input and fosters personal growth.
- Qualifications: No prior experience required; just bring your passion for retail and teamwork.
- Other info: Flexible hours perfect for students and a chance to develop leadership skills.
The predicted salary is between 28800 - 43200 £ per year.
The Assistant Store Manager is responsible for driving daily sales growth by effectively leading, developing, and motivating their team. They will enhance commercial awareness through strategic sales planning, foster strong customer and colleague relationships through clear communication, and uphold high standards in store presentation, health & safety, and customer service.
Key Responsibilities:
- Leadership & Team Development: Set realistic targets and lead by example with professional behaviour and high presentation standards. Recruit, coach, develop, and review team performance alongside the Area Manager, ensuring timely management of all sales, compliance, and HR-related processes.
- Sales & Commercial Management: Drive all commercial activities, ensuring the team effectively utilises the sales process. Manage existing and potential customer data, analysing the local market and competition. Monitor KPI performance reports and implement necessary follow-up actions. Ensure high levels of transactional compliance and enforce fraud prevention procedures. Oversee discount controls, regularly reviewing team transactions to meet sales objectives.
- Operational & Compliance Oversight: Conduct regular self-assessments using the weekly Store Audit to maintain compliance with company processes. Ensure adherence to all operational procedures and policies as established by the business. Take ownership of health & safety within the store, completing monthly H&S checklists with guidance from the Health & Safety Manager.
- Customer Service Excellence: Provide exemplary customer service, fostering a positive shopping experience. Proactively manage customer complaints to ensure swift and satisfactory resolutions, in line with company standards.
- Additional Duties: Collaborate effectively within a team, building strong business relationships internally and externally. Communicate professionally at all levels using appropriate methods and language. Carry out any other reasonable duties as required.
Key Accountabilities:
- Adherence to the Store Commercial & Development Plan in coordination with the Area Manager.
- Compliance with all company policies, operational procedures, and health & safety regulations.
- Implementation of the Grey Fleet & Hire Car Policy, as outlined by the business.
Contact Detail:
Dynamix Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Be prepared to discuss specific examples of how you've motivated and developed a team in previous roles. This will demonstrate your ability to lead by example, which is crucial for the Assistant Store Manager position.
✨Tip Number 2
Familiarise yourself with the company's sales processes and customer service standards. Research their current market position and competitors, so you can speak knowledgeably about how you would drive sales growth and enhance customer experiences in the role.
✨Tip Number 3
Prepare to discuss your experience with compliance and operational procedures. Highlight any past experiences where you ensured adherence to health and safety regulations or conducted audits, as this will show your commitment to maintaining high standards in the store.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of how you've handled customer complaints effectively. This will illustrate your ability to provide exemplary customer service and manage challenging situations, which is key for this role.
We think you need these skills to ace Retail Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, team leadership, and sales growth. Use specific examples that demonstrate your ability to meet targets and develop a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention how your skills align with the responsibilities of the Assistant Store Manager role, particularly in driving sales and ensuring compliance.
Showcase Leadership Skills: Emphasise your leadership experience by providing examples of how you've successfully coached and developed team members in previous roles. Highlight any specific achievements related to team performance and sales.
Demonstrate Commercial Awareness: Discuss your understanding of the retail market and competition in your application. Mention any strategies you've implemented in the past that have led to increased sales or improved customer satisfaction.
How to prepare for a job interview at Dynamix Recruitment Limited
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead and motivate your team. Be prepared to discuss your previous leadership experiences and how you've successfully developed team members in the past.
✨Demonstrate Commercial Awareness
Understand the local market and competition before the interview. Be ready to share insights on how you would drive sales growth and manage customer data effectively.
✨Emphasise Customer Service Excellence
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight your ability to handle complaints and ensure a positive shopping experience for customers.
✨Know the Compliance Standards
Familiarise yourself with health and safety regulations and operational procedures relevant to retail. Be ready to discuss how you would ensure compliance and maintain high standards in the store.
