Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support IT systems, troubleshoot issues, and manage user accounts while delivering top-notch customer service.
- Company: Join a leading automotive company that values innovation and technology.
- Benefits: Enjoy opportunities for growth, collaboration, and hands-on experience in a dynamic environment.
- Why this job: Be part of exciting projects, enhance your tech skills, and make a real impact on the business.
- Qualifications: Degree in IT or related field; 3-5 years of experience preferred, especially with Microsoft Dynamics.
- Other info: Certifications like CompTIA A+ are a plus; perfect for tech enthusiasts ready to dive into the automotive industry.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a motivated and detailoriented IT Application Support professional to join a leading automotive company. Job Overview In this role you will play a vital part in maintaining and supporting IT systems hardware and software. You will be responsible for troubleing technical issues managing user accounts and delivering exceptional customer service to both internal and external endusers. The ideal candidate will have a solid understanding of IT systems strong problemsolving abilities and a genuine pion for technology. Additionally you will manage small projects and workstreams collaborating with various business units to gather requirements for new systems and improvements to existing ones. You will act as a liaison between business stakeholders and technical project teams ensuring successful implementation and progress tracking. You will also support system integration testing user acceptance testing (UAT) and training initiatives. Responsibilities: Provide technical support to endusers including troubleing hardware software and network issues. ist with the installation configuration and maintenance of computer systems and software applications. Manage user accounts including setting up new accounts resetting pwords and configuring access permissions. Monitor and maintain IT equipment inventory including desktops laptops printers and peripherals. Perform routine system backups and ensure data integrity and security. Doent technical procedures system configurations and troubleing steps. Collaborate with the IT team to implement improve and support new technologies and upgrades. Provide training and support to employees on ITrelated issues and best practices. ist with ITrelated projects as needed. Requirements A degree in Information Technology Computer Science or a related field; or equivalent work experience. 36 years IT work experience preferably in Automotive industry but not essential. Working experience of Microsoft Dynamics is highly preferred. Knowledge of Power BI and SAP or other ERP system will be beneficial. Experience with help desk software and ticketing systems is a plus. Basic project management ss and business yst ss Basic knowledge of operating systems and common business software applications. Strong problemsolving and ytical ss with the ability to trouble technical issues. Excellent communication ss and the ability to work effectively with endusers of varying technical expertise. Detailoriented with strong organisational ss and the ability to manage multiple tasks simultaneously. Certification (e.g. CompTIA A Microsoft Certified IT Specialist) is a plus. A degree in Information Technology, Computer Science, or a related field; or equivalent work experience. 3-5 years IT work experience, preferably in Automotive industry but not essential. Working experience of Microsoft Dynamics is highly preferred. Knowledge of Power BI and SAP or other ERP system will be beneficial. Experience with help desk software and ticketing systems is a plus. Basic project management ss and business yst ss Basic knowledge of operating systems and common business software applications. Strong problem-solving and ytical ss with the ability to trouble technical issues. Excellent communication ss and the ability to work effectively with end-users of varying technical expertise. Detail-oriented with strong organisational ss and the ability to manage multiple tasks simultaneously. Certification (e.g., CompTIA A+, Microsoft Certified IT Specialist) is a plus.
IT Application Support employer: ELP Consult Ltd.
Contact Detail:
ELP Consult Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Application Support
✨Tip Number 1
Familiarize yourself with Microsoft Dynamics, as it's highly preferred for this role. Consider taking online courses or tutorials to boost your knowledge and demonstrate your commitment to mastering this software.
✨Tip Number 2
Brush up on your problem-solving skills by practicing common IT troubleshooting scenarios. This will help you feel more confident during the interview when discussing how you handle technical issues.
✨Tip Number 3
Network with professionals in the automotive industry to gain insights into the specific challenges they face. This can give you an edge in understanding the context of the role and how you can contribute effectively.
✨Tip Number 4
Prepare to discuss your experience with user training and support. Think of examples where you've successfully helped end-users, as this is a key aspect of the job and will showcase your customer service skills.
We think you need these skills to ace IT Application Support
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your IT work experience, especially if you have any background in the automotive industry. Mention specific roles where you provided technical support or managed user accounts.
Showcase Technical Skills: List your technical skills clearly, including familiarity with Microsoft Dynamics, Power BI, SAP, and any help desk software you've used. This will demonstrate your capability to handle the responsibilities outlined in the job description.
Demonstrate Problem-Solving Abilities: Provide examples of how you've successfully troubleshot technical issues in the past. Use specific scenarios to illustrate your analytical skills and detail-oriented approach.
Tailor Your Application: Customize your CV and cover letter to reflect the language and requirements mentioned in the job description. This shows that you understand the role and are genuinely interested in the position.
How to prepare for a job interview at ELP Consult Ltd.
✨Show Your Technical Skills
Be prepared to discuss your technical knowledge, especially regarding IT systems and software. Highlight your experience with Microsoft Dynamics, Power BI, and any other relevant tools. This will demonstrate your capability to handle the technical aspects of the role.
✨Demonstrate Problem-Solving Abilities
Prepare examples of past technical issues you've resolved. Discuss your approach to troubleshooting and how you managed to find solutions effectively. This will showcase your analytical skills and ability to think on your feet.
✨Emphasize Communication Skills
Since the role involves liaising between business stakeholders and technical teams, it's crucial to convey your communication skills. Share experiences where you successfully communicated complex technical information to non-technical users.
✨Highlight Project Management Experience
If you have experience managing small projects or workstreams, be sure to mention it. Discuss how you gathered requirements and collaborated with different teams, as this aligns with the responsibilities of the position.
