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- Tasks: Support individuals facing housing challenges and ensure their homes meet safety standards.
- Company: Adullam is a community-focused organisation dedicated to helping vulnerable individuals find stability.
- Benefits: Enjoy 25 days annual leave, health plans, discounts, and a supportive work environment.
- Why this job: Make a real difference in people's lives while growing your career in a friendly team.
- Qualifications: Experience with vulnerable individuals, strong organisational skills, and knowledge of housing policies required.
- Other info: Lived experience is valued; training and career progression opportunities available.
The predicted salary is between 23000 - 31000 £ per year.
Could you be our missing piece? Adullam has opportunities available to join our national award-winning support team in Stoke.
About the role
The main purpose of this role is to provide housing management related support to people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping. You will be responsible for assessing people for the scheme against criteria. Once moved in, you will ensure the standard of their home by completing safety tasks and home inspections and assisting service users to develop the skills needed to manage a home via budgeting and financial inclusion work. The role works on a rota to contribute to the staffing of a 24-hours-a-day service. The role is full time of 37.5 hours per week. The shift pattern is 7.5 hours a day between the hours of 9am and 10pm weekdays, to deliver activities and some elements of the service outside of normal working hours. You will be expected to work within the organisation's charitable aims and objectives and contribute to the maintenance and development of the Association's values, culture, and ethos.
About you
- An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages.
- Experience of overcoming barriers to housing faced by those who may be excluded from the housing register.
- An organised person who can multitask.
- A tasks completer/finisher with an evidenced ability to follow policy and processes.
- Practical skills to support service users in activities of daily living required for independence.
- Skills in recording and reporting tenancy notes via an online Customer Relationship Management system; both online and via a mobile device such as a tablet.
- Skills and experience in managing rent accounts and following arrears processes.
- Experience of health and safety and a track record of maintaining standards of premises.
- Experience of working within safeguarding policies and procedures and of identifying, monitoring, and reporting safeguarding concerns.
- An ability to demonstrate our values and behaviours and work within our Christian ethos.
- Although lived experience is not essential, it is welcomed as part of our workforce.
Our offer to you
We are a friendly, people-focused organisation making sure to prioritise and take care of the overall wellbeing of our staff, whilst helping them strive for excellence and reach their full potential. There is training available to help you progress in your chosen career and friendly but focused management that will help oversee your growth. This role is salaried at £27,559.35 dependent on experience and skill set evidenced at interview. In addition to your salary, we also have a list of generous benefits and initiatives that will help support you and your family, both in and outside the workplace.
- 25 days annual leave increasing to 30 days with service, plus Bank Holidays.
- Two extra days leave for no unplanned absences each calendar year.
- Westfield Health Plan.
- Westfield Rewards/ Discounts.
- Pension Plan.
- Death in Service benefit.
- Multidimensional wellbeing programmes and family friendly policies for staff.
About us
Adullam Homes Housing Association Ltd is a Community Benefit Society, an Association created to support vulnerable individuals and households. Adullam provides quality accommodation and support as an organisation motivated and informed by our Christian ethos. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks.
Contact Detail:
Adullam Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable individuals in housing situations. Understanding these issues will help you connect better with the team and demonstrate your commitment to supporting those in need.
✨Tip Number 2
Showcase any relevant experience you have in managing rent accounts or working within safeguarding policies. Be prepared to discuss specific examples during your interview that highlight your ability to handle sensitive situations effectively.
✨Tip Number 3
Research Adullam's values and Christian ethos thoroughly. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're a good cultural fit for the organisation.
✨Tip Number 4
Prepare to discuss your organisational skills and multitasking abilities. Since the role involves various responsibilities, demonstrating your capability to manage multiple tasks efficiently will be crucial in the interview.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Housing Officer. Tailor your application to highlight how your skills and experiences align with the needs of Adullam.
Showcase Relevant Experience: In your CV and cover letter, emphasise any experience you have working with vulnerable individuals or in housing management. Use specific examples to demonstrate your ability to overcome barriers and support service users effectively.
Highlight Your Skills: Make sure to mention your organisational skills, multitasking abilities, and experience with Customer Relationship Management systems. Detail any practical skills that would help service users manage their daily living activities.
Align with Values: Adullam values its Christian ethos and commitment to supporting vulnerable individuals. In your application, express your understanding of these values and how they resonate with your own beliefs and experiences.
How to prepare for a job interview at Adullam Homes
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Housing Officer. Be prepared to discuss how your skills and experiences align with the specific tasks mentioned, such as supporting vulnerable individuals and managing housing standards.
✨Show Empathy and Awareness
Demonstrate your understanding of the challenges faced by vulnerable individuals. Share any relevant experiences or insights that highlight your ability to connect with those who have faced multiple disadvantages, as this is crucial for the role.
✨Highlight Organisational Skills
Since the role requires multitasking and following policies, be ready to provide examples of how you've successfully managed multiple tasks in previous positions. Discuss your approach to organisation and time management, especially in high-pressure situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and adherence to safeguarding policies. Think of examples from your past where you identified and addressed safeguarding concerns, and be ready to explain your thought process.
