(Hybrid) Retirement Plan Implementation Specialist

45,000 to £52,000 dependent on experience Implementation Analyst (Insurance) FTC Until End of March 2026 London Hybrid Here at Saga, we are looking for a new Implementation Analyst to join Saga Insurance. Following Saga’s recent announcement to partner with Ageas in early 2026, you will be responsible for providing business analysis across the business and working with the Implementation team and wider delivery teams to define Schedule of Event and management thereof during implementation events. Reporting to the implementation manager you will form a key part as part of implementation Go/No Go decisions. The Implementation Analyst will work closely with stakeholders to understand their go live runbook, amalgamate them into on coherent runbook. We offer flexibility over where you work – you choose a place where you feel most comfortable and productive, either from home or in one of our hubs. Role Responsibility As our Implementation Analyst will be accountable for Creating runbooks as part of Go live Go/No Go processes. Analysing business data to identify trends and opportunities as part of continuous improvement Reporting and tracking progress across my assigned projects, identifying and escalating any blockers hindering progress where necessary Evaluating multiple options before helping the project team settle on a solution, recommending ways to tackle a task where relevant Identifying system and operational process gaps, pro-actively raising these to the relevant department and support in the creation of their change requests Maintaining knowledge of the project and change lifecycles Ensuring swift progress across multiple concurrent projects though organisation and time management skills, whilst being able to adapt quickly to changing priorities and workloads. Supporting Project Managers and Scrum Teams within Change where additional analysis is required Ensuring actions, risks, issues, and decisions are logged against appropriate change items in accordance with the best practice requirements of Change Management The Ideal Candidate You will have proven experience in creating and managing a schedule of events/runbook in a large-scale migration project/programme. While experience within the Insurance industry isn\\\\\\\’t essential, it would be of advantage. Usage of Microsoft applications – Word, Excel, PowerPoint (Visio and Draw.Relevant Project or Business Analyst qualifications We believe exceptional work deserves even more exceptional rewards, that\\\\\\\’s why we have put together an amazing benefits package for all colleagues. 25 days holiday + bank holidays ~ Option to purchase additional leave up to 5 extra days ~ Pension scheme matched up to 10% ~ Life assurance policy on joining us ~ Wellbeing programme ~ Colleague discounts including family discounts on cruises and holidays ~ Range of reductions and offers from leading retailers, travel groups and entertainment companies ~ Enhanced maternity and paternity leave ~ About the Company Over the past 70 years we have become the UK\\\\\\\’s specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team.