Technical Account Manager

Technical Account Manager

Newport +1 Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client accounts and ensure exceptional service delivery.
  • Company: Join one of the UK's leading Customer Communications & CX Service Providers.
  • Benefits: Enjoy remote or hybrid work options and attractive corporate perks.
  • Why this job: Be part of a dynamic team making a real impact in client communications.
  • Qualifications: Experience in Technical Account Management or Project Management is essential.
  • Other info: Opportunity to work with top clients in the Print Service sector.

The predicted salary is between 36000 - 60000 £ per year.

Are you an experienced Technical Account Manager or Project Manager?

Do you work within one of the Print Service Provider, Direct Mail or Print Management sectors?

Then this is a great opportunity for you to work for one of the UK’s top Customer Communications & CX Service Providers.

You will play a pivotal role in delivering exceptional client ...

Locations

Newport Wales
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Contact Detail:

Inspired Search Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Account Manager

✨Tip Number 1

Familiarise yourself with the latest trends in customer communications and CX services. Being knowledgeable about industry developments will help you engage in meaningful conversations during interviews.

✨Tip Number 2

Network with professionals in the Print Service Provider and Direct Mail sectors. Attend relevant webinars or industry events to make connections that could lead to referrals or insider information about the role.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client accounts or projects in the past. Highlighting your problem-solving skills and ability to deliver results will set you apart from other candidates.

✨Tip Number 4

Research StudySmarter's values and mission. Understanding our company culture will allow you to tailor your approach and demonstrate how you align with our goals during the interview process.

We think you need these skills to ace Technical Account Manager

Client Relationship Management
Technical Knowledge of Print Services
Project Management
Problem-Solving Skills
Communication Skills
Stakeholder Engagement
Analytical Skills
Attention to Detail
Negotiation Skills
Time Management
Adaptability
Understanding of Customer Experience (CX)
Team Collaboration
Sales Acumen

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in technical account management or project management, especially within the Print Service Provider, Direct Mail, or Print Management sectors. Use specific examples to demonstrate your skills and achievements.

Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain why you are passionate about customer communications and how your background makes you a perfect fit for the role.

Showcase Technical Skills: Emphasise any technical skills or tools you are proficient in that are relevant to the position. This could include software used in print management or customer communication technologies.

Highlight Client Relationship Experience: Since the role involves delivering exceptional client service, provide examples of how you've successfully managed client relationships in the past. Mention any strategies you used to enhance customer satisfaction and retention.

How to prepare for a job interview at Inspired Search Ltd

✨Understand the Industry

Make sure you have a solid grasp of the Print Service Provider, Direct Mail, and Print Management sectors. Research current trends and challenges in these areas, as this knowledge will demonstrate your commitment and expertise during the interview.

✨Showcase Your Technical Skills

As a Technical Account Manager, you'll need to highlight your technical skills and experience. Be prepared to discuss specific tools, software, or methodologies you've used in previous roles that relate to the job description.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities and client management skills. Think of examples from your past experiences where you successfully managed client expectations or resolved technical issues.

✨Demonstrate Strong Communication Skills

Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to explain complex technical concepts in a way that non-technical clients can understand, showcasing your ability to bridge the gap between technical and non-technical stakeholders.

Technical Account Manager
Inspired Search Ltd
Location: Newport
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