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- Tasks: Lead a busy office team, oversee daily operations, and support staff development.
- Company: Join a well-established business with a strong reputation in the industry.
- Benefits: Enjoy 22 days holiday, bonuses, training, and discounts plus more perks!
- Why this job: This role offers hands-on experience and the chance to make a real impact.
- Qualifications: Proven supervisory experience and strong leadership skills are essential.
- Other info: Full-time hours with occasional Saturday work and paid overtime.
The predicted salary is between 25000 - 31000 £ per year.
Location: Membury
Salary: £29,000 - £31,000 DOE
Hours: Full time, 40 hours per week
Schedule: Monday - Friday, 8:00am - 5:00pm (1 hour lunch)
Additional Hours: Saturday work on a rota (paid overtime)
Contract Type: Permanent
Are you an experienced supervisor looking to lead a busy office team in a well-established business? If you're confident in managing people and processes and you're looking for a long-term opportunity with great benefits this could be the perfect role for you.
What's in it for You?
- 22 days holiday + bank holidays
- Discretionary annual bonus
- Full training provided
- Life cover (2x annual salary)
- Company pension scheme
- Cycle to work scheme
- Employee Assistance Programme
- Eye-care scheme
- Retail discounts
- Free on-site parking
About the Role
We're looking for a confident and capable Office Supervisor to lead a small customer service team at a busy depot. This is a hands-on role where you'll be responsible for overseeing daily operations, supporting the team, and ensuring smooth coordination across departments.
Key Responsibilities:
- Supervise and coordinate the day-to-day activities of the office team
- Direct workflow and assign tasks effectively
- Manage stock reconciliation (balancing receipts with sales)
- Ensure accurate accounting of fuel movements
- Conduct regular 1-to-1s and support staff development
- Handle escalated customer queries and drive problem resolution
- Support with admin and phone cover during peak times or staff absences
- Act as the main liaison with other departments and depots
About You
We're looking for someone with:
- Proven experience as a supervisor (essential)
- Strong leadership and delegation skills
- A professional, positive, and organised approach
- Confidence in influencing others and making decisions
- Excellent communication and IT skills
- A proactive, solution-focused mindset
- Experience in the fuel industry (desirable but not required)
How to Apply: If this sounds like the right opportunity for you, apply now with your CV.
Contact Detail:
MDE Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the fuel industry, even if it's not a requirement. Understanding the basics can give you an edge in interviews and show your commitment to the role.
✨Tip Number 2
Prepare examples of your leadership experience. Think about specific situations where you've successfully managed a team or resolved conflicts, as these will be key talking points during your interview.
✨Tip Number 3
Research the company culture and values. Being able to align your personal values with those of the company can demonstrate that you're a good fit for their team.
✨Tip Number 4
Practice your communication skills. As a supervisor, you'll need to convey information clearly and effectively, so consider doing mock interviews or role-playing scenarios to build your confidence.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your supervisory experience and leadership skills. Use specific examples that demonstrate your ability to manage teams and processes effectively.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Office Supervisor role. Explain how your background aligns with their needs, particularly your experience in managing workflows and resolving customer queries.
Highlight Relevant Skills: In your application, emphasise your communication and IT skills, as well as your proactive mindset. Mention any experience you have in the fuel industry, even if it's not essential, to strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MDE Consultants Ltd
✨Showcase Your Leadership Skills
As a supervisor, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed teams in the past, highlighting your approach to delegation and conflict resolution.
✨Understand the Company Culture
Research the company and its values before the interview. Being able to articulate how your personal values align with theirs will show that you're a good fit for their team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle escalated customer queries. Think of specific situations where you resolved issues effectively and be ready to discuss them.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This not only shows your interest but also helps you gauge if the company is the right fit for you.
