Aftersales Manager

Aftersales Manager

Salisbury Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a high-performing team in automotive aftersales, focusing on service and parts.
  • Company: Join a prestigious car franchise known for its commitment to excellence.
  • Benefits: Enjoy competitive pay, career growth opportunities, and a vibrant work culture.
  • Why this job: Be part of a dynamic team where performance and premium service are celebrated.
  • Qualifications: Proven leadership experience in automotive aftersales is essential.
  • Other info: Located in the beautiful Wiltshire area, perfect for car enthusiasts.

The predicted salary is between 36000 - 60000 £ per year.

Are you a proven leader in automotive aftersales with a passion for performance and premium service? Join a prestige car franchise where excellence isn't optional - it's expected. We're searching for a dynamic Aftersales Manager to take the wheel and lead a high-performing team across service, parts.

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Contact Detail:

The Solution Automotive Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Aftersales Manager

✨Tip Number 1

Research the specific prestige car franchise you’re applying to. Understand their brand values, customer service standards, and aftersales processes. This knowledge will help you tailor your approach during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations for the Aftersales Manager role. Use platforms like LinkedIn to connect and engage with them.

✨Tip Number 3

Prepare to discuss your leadership style and how you’ve successfully managed teams in the past. Be ready to share specific examples of how you’ve improved aftersales performance or customer satisfaction in previous roles.

✨Tip Number 4

Familiarise yourself with the latest trends in automotive aftersales, such as digital service solutions and customer relationship management tools. Showing that you’re up-to-date with industry developments can set you apart from other candidates.

We think you need these skills to ace Aftersales Manager

Leadership Skills
Customer Service Excellence
Automotive Knowledge
Team Management
Performance Analysis
Sales Strategy Development
Conflict Resolution
Inventory Management
Communication Skills
Problem-Solving Skills
Financial Acumen
Process Improvement
Time Management
Negotiation Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Aftersales Manager position. Tailor your application to highlight your relevant experience in automotive aftersales.

Highlight Leadership Experience: Since the role requires proven leadership, make sure to emphasise any previous management roles you've held. Use specific examples that demonstrate your ability to lead a team and drive performance.

Showcase Passion for Service: Express your passion for delivering premium service in your application. Include anecdotes or achievements that illustrate your commitment to customer satisfaction and excellence in aftersales.

Craft a Compelling Cover Letter: Write a tailored cover letter that complements your CV. Use it to explain why you are the perfect fit for this role and how your values align with the company's commitment to excellence.

How to prepare for a job interview at The Solution Automotive Limited

✨Showcase Your Leadership Skills

As an Aftersales Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.

✨Understand the Automotive Industry

Make sure you're well-versed in the latest trends and challenges within the automotive aftersales sector. Research the specific prestige car franchise and be ready to discuss how you can contribute to their success.

✨Emphasise Customer Service Excellence

Since this role revolves around providing premium service, be prepared to discuss your approach to customer satisfaction. Share specific instances where you've gone above and beyond to ensure a positive customer experience.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills. Think about potential challenges you might encounter in the role and how you would address them, showcasing your strategic thinking.

Aftersales Manager
The Solution Automotive Limited
Location: Salisbury
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