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For Companies At a Glance
- Tasks: Lead a sales team to promote and install Heat Pumps for customers.
- Company: Join Octopus Energy Services, a leader in the renewable energy revolution.
- Benefits: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in sustainability while developing your leadership skills.
- Qualifications: Experience managing a B2C sales team and a passion for energy technology required.
- Other info: Office-based role, 5 days a week; entrepreneurial mindset is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Help us make a big green dent in the universe. We’re on a mission to drive the global renewable energy revolution, and to help us make our vision a reality.
We’re expanding our Low Carbon Energy Products Team. We’re looking for an experienced Sales Team Leader, who will be responsible for managing a frontline sales team. Your team will work directly with domestic customers focused on bringing Low Carbon Energy Products to the masses.
Your team will be the face and the voice of Octopus Energy Services, advising and supporting customers throughout their journey towards getting a Heat Pump installed at their property.
We’re looking for people with a genuine passion for team development and coaching. An interest in sustainability is a must along with a passion for bringing to life the real benefits of our offer and understanding the importance of providing customers with a truly exceptional experience.
What you’ll do :
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Manage your sales team to identify and win new business with customers
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Distribute and manage sales leads across the team and ensure these are managed in a timely manner
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Ensure the team are diligently developing sales pipelines with customers – from lead through to delivery, meeting (and ideally exceeding) targets set
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Implement a performance management culture and routine within the team to unleash their full potential through regular 1:1s, coaching, setting stretching objectives and providing regular feedback on performance against these objectives.
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Recruiting and growing your team for success
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Forecasting team performance
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Ensuring we provide outstanding customer service, facilitating the recording of customer satisfaction and sharing best practice measures
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Support the team in spreading the word about new products
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Collaborate with other sales team managers to share best practices and develop consistent approach to drive performance across all teams
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Proven track record of managing a B2C internal (phone based) team is a must (up to 10 people on a team)
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A clear focus on performance development, team management and continuous improvement
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Previous sales management experience within a B2C consultative environment would be great along with a strong passion for energy technology and decarbonisation
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A strong focus on the customer with a genuine passion for going above and beyond for customers
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An ability to show a completer finisher mentality and an understanding of processes as a whole being able to see the why behind each section of the business and how that creates the entire vision
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A start up / entrepreneurial mind-set being able to adjust to change and keep up with a fast moving business
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Able to develop a base technical product knowledge to support how we will help our customers navigate to achieve low carbon energy use in their homes, through our products
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A background or interest in Heat Pumps would be ideally but not essential
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Able to work in the office 5 days a week
Heat Pump Sales Team Lead employer: Octopus Energy Ltd
Contact Detail:
Octopus Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heat Pump Sales Team Lead
✨Tip Number 1
Familiarize yourself with the latest trends in renewable energy and heat pump technology. This knowledge will not only help you understand our products better but also demonstrate your genuine passion for sustainability during the interview.
✨Tip Number 2
Highlight your experience in managing sales teams, especially in a B2C environment. Be prepared to discuss specific examples of how you've developed team performance and achieved targets in previous roles.
✨Tip Number 3
Showcase your coaching and mentoring skills. Think of instances where you've successfully guided team members to improve their performance or achieve their goals, as this aligns perfectly with our focus on team development.
✨Tip Number 4
Prepare to discuss your approach to customer service. We value exceptional customer experiences, so be ready to share how you've gone above and beyond for customers in your past roles.
We think you need these skills to ace Heat Pump Sales Team Lead
Some tips for your application 🫡
Show Your Passion for Sustainability: In your application, make sure to express your genuine interest in sustainability and renewable energy. Highlight any relevant experiences or projects that demonstrate your commitment to these values.
Highlight Team Management Experience: Emphasize your previous experience in managing sales teams, particularly in a B2C environment. Provide specific examples of how you have developed team members and achieved sales targets.
Demonstrate Customer-Centric Approach: Illustrate your understanding of exceptional customer service. Share examples of how you've gone above and beyond for customers in past roles, and how you plan to implement this in the new position.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Use keywords from the listing, such as 'performance management', 'coaching', and 'sales pipelines' to ensure your application stands out.
How to prepare for a job interview at Octopus Energy Ltd
✨Show Your Passion for Sustainability
Make sure to express your genuine interest in sustainability and renewable energy during the interview. Share any personal experiences or projects that highlight your commitment to these values, as this aligns with the company's mission.
✨Demonstrate Team Leadership Skills
Prepare examples of how you've successfully managed and developed a sales team in the past. Discuss your approach to coaching, setting objectives, and providing feedback, as these are crucial for the role.
✨Understand the Customer Journey
Be ready to discuss how you would support customers throughout their journey towards getting a Heat Pump installed. Highlight your customer service philosophy and any strategies you've used to enhance customer satisfaction.
✨Familiarize Yourself with Heat Pumps
While a background in Heat Pumps is not essential, having a basic understanding of the technology will be beneficial. Research common questions customers might have and be prepared to discuss how these products contribute to low carbon energy use.
