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- Tasks: Manage daily operations of our temporary workforce and ensure client satisfaction.
- Company: Join one of the UK's fastest-growing recruitment agencies in Sherburn In Elmet.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values innovation and results-driven performance.
- Qualifications: 1+ years in account management; strong communication and problem-solving skills required.
- Other info: Immediate start available; full UK driving licence needed.
The predicted salary is between 28000 - 30000 £ per year.
Location: Sherburn In Elmet
Salary: £28k - £30k per annum DOE
Hours: Monday to Friday, 09:00-17:30 (flexibility required)
Start Date: Immediate
Staffing Match is seeking an experienced and proactive Onsite Account Manager to join our team in Sherburn In Elmet. This is an exciting opportunity to take on a pivotal role, managing the day-to-day operations of our temporary workforce, ensuring client satisfaction, and driving performance to meet business objectives.
Responsibilities:
- Operational Focus
- Proactively manage operational issues in line with client requirements, KPIs, and Staffing Match processes.
- Maintain a pool of fully compliant staff ready to meet bookings.
- Ensure performance targets, service level agreements (SLAs), and regulatory requirements are consistently met.
- Monitor and manage compliance targets and procedures.
- Recruit, train, and manage Staffing Match Account Coordinators as needed.
- Ensure timely and accurate completion of administrative duties, including payroll.
- Build and maintain strong relationships with clients, line managers, and the temporary workforce.
- Achieve KPIs as set out in the SLA and address any client queries promptly.
- Understand client recruitment needs and collaborate with the resourcing team to develop effective strategies.
- Manage attendance, handle holiday and absence requests, and conduct RTW interviews in line with policies.
- Conduct regular new starter reviews and escalate any issues to senior management.
- Coordinate recruitment efforts with the resourcing team to ensure an effective temporary workforce.
- Deliver induction processes to ensure new starters understand their roles and receive appropriate support.
- Handle all administrative duties accurately and efficiently, with a focus on quality.
- Ensure all relevant client checks are completed before assigning candidates to roles.
Key Skills:
- Minimum 1 year of account management experience.
- Strong verbal and written communication skills.
- Client-facing abilities with a natural aptitude for building relationships.
- Problem-solving skills and the ability to manage expectations.
- Attention to detail and ability to work under pressure.
Desirable:
- Knowledge of logistics or manufacturing.
- Full UK driving licence required.
Key Behaviours:
- High energy, enthusiasm, and drive to succeed.
- Flexible and adaptable to varying shift patterns.
- Innovative, results-driven, and self-motivated.
- Team player with strong initiative and leadership skills.
- Approachable and capable of motivating others.
If you're ready to elevate your career and join one of the UK's fastest-growing recruitment agencies, apply now for immediate consideration.
Contact Detail:
Staffing Match Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the logistics and manufacturing sectors, as having knowledge in these areas can set you apart. Research common challenges faced by companies in these industries and think about how you can address them in your role.
✨Tip Number 2
Network with professionals in account management and recruitment. Attend industry events or join relevant online forums to connect with others in the field. Building relationships can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your problem-solving skills during the interview. Think of specific examples where you've successfully managed client expectations or resolved operational issues, as this will demonstrate your capability for the role.
✨Tip Number 4
Showcase your enthusiasm and energy during interactions with us. We value candidates who are self-motivated and driven, so be sure to convey your passion for account management and your eagerness to contribute to our team.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly any roles where you've managed client relationships or operational issues. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills align with the responsibilities listed, such as managing compliance targets or building client relationships.
Highlight Key Skills: In your application, emphasise your strong verbal and written communication skills, problem-solving abilities, and attention to detail. These are crucial for the Account Manager role and should be evident in your application materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential traits for an Account Manager.
How to prepare for a job interview at Staffing Match
✨Showcase Your Experience
Make sure to highlight your previous account management experience during the interview. Discuss specific examples where you successfully managed client relationships and met KPIs, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've effectively solved operational issues or managed expectations. This is crucial for the Account Manager position, so think of examples that showcase your ability to remain calm under pressure and find solutions.
✨Build Rapport with Interviewers
Since the role involves building strong relationships with clients and teams, make an effort to connect with your interviewers. Be personable, engage in conversation, and show your enthusiasm for the role and the company culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations, team dynamics, and client expectations. This not only shows your interest in the role but also helps you assess if the company aligns with your career goals.
