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- Tasks: Manage daily operations of our temporary workforce and ensure client satisfaction.
- Company: Join Staffing Match, a dynamic team focused on delivering top-notch staffing solutions.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Be part of a pivotal role that drives performance and builds strong client relationships.
- Qualifications: Experience in account management and strong communication skills are essential.
- Other info: Immediate start available; perfect for those looking to make an impact quickly.
The predicted salary is between 24000 - 36000 £ per year.
Location: Sherburn In Elmet
Salary: £28k - £30k per annum DOE
Hours: Monday to Friday, 09:00-17:30 (flexibility required)
Start Date: Immediate
Staffing Match is seeking an experienced and proactive Onsite Account Manager to join our team in Sherburn In Elmet. This is an exciting opportunity to take on a pivotal role, managing the day-to-day operations of our temporary workforce, ensuring client satisfaction, and driving performance to meet business objectives.
Responsibilities:
- Operational Focus
- Proactively manage operational issues in line with client requirements, KPIs, and Staffing Match processes.
- Maintain a pool of fully compliant staff ready to meet bookings.
- Ensure performance targets, service level agreements (SLAs), and regulatory requirements are consistently met.
- Monitor and manage compliance targets and procedures.
- Recruit, train, and manage Staffing Match Account Coordinators as needed.
- Ensure timely and accurate completion of administrative duties, including payroll.
- Build and maintain strong relationships with clients, line managers, and the temporary workforce.
- Achieve KPIs as set out in the SLA and address any client queries promptly.
- Understand client recruitment needs and collaborate with the resourcing team to develop effective strategies.
- Manage attendance, handle holiday and absence requests, and conduct RTW interviews in line with policies.
Account Manager employer: Staffing Match
Contact Detail:
Staffing Match Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) and service level agreements (SLAs) relevant to the Account Manager role. Understanding these metrics will help you demonstrate your ability to meet client expectations during interviews.
✨Tip Number 2
Network with professionals in the staffing and recruitment industry. Attend local events or join online forums where you can connect with others who may have insights into the company culture at Staffing Match and the specific challenges faced by Account Managers.
✨Tip Number 3
Prepare examples of how you've successfully managed operational issues in previous roles. Be ready to discuss specific situations where you improved client satisfaction or met compliance targets, as this will showcase your proactive approach.
✨Tip Number 4
Research Staffing Match's values and mission statement. Tailor your conversation during the interview to reflect how your personal values align with theirs, which can help you stand out as a candidate who is genuinely interested in contributing to their success.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and operational roles. Use keywords from the job description to demonstrate that you meet the specific requirements of the Account Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and ability to manage client relationships. Mention specific examples of how you've successfully met KPIs or improved operational efficiency in previous roles.
Highlight Compliance Knowledge: Since compliance is crucial for this role, emphasise any experience you have with regulatory requirements and compliance targets. This will show that you understand the importance of these aspects in managing a temporary workforce.
Showcase Team Management Skills: If you have experience in recruiting, training, or managing teams, make sure to include this in your application. Discuss how you've built strong relationships with team members and clients to drive performance and satisfaction.
How to prepare for a job interview at Staffing Match
✨Know the Company Inside Out
Before your interview, make sure to research Staffing Match thoroughly. Understand their values, mission, and the specifics of the Account Manager role. This will help you tailor your answers and show genuine interest in the company.
✨Prepare for Scenario-Based Questions
As an Account Manager, you'll face various operational challenges. Be ready to discuss past experiences where you've successfully managed client relationships or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your People Skills
This role requires strong interpersonal skills. Be prepared to share examples of how you've built relationships with clients and managed teams. Highlight your ability to communicate effectively and resolve conflicts.
✨Showcase Your Organisational Skills
Since the role involves managing compliance and administrative duties, be ready to discuss how you stay organised and ensure tasks are completed on time. Mention any tools or methods you use to keep track of multiple responsibilities.
