Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support landlords and tenants with tenancy administration and ensure smooth renewal processes.
- Company: Join Connells Group, a leading estate agency known for exceptional customer service and career growth.
- Benefits: Earn up to £25,000, enjoy flexible work options, team incentives, and employee discounts.
- Why this job: Gain valuable experience in the property industry while working in a fun, collaborative environment.
- Qualifications: Strong customer service skills, excellent communication, and IT literacy required.
- Other info: Receive industry-leading training and opportunities for career progression.
The predicted salary is between 19200 - 24000 £ per year.
We’re looking for a Renewals Coordinator to complement our fantastic team in our Lettings Support Centre in Leighton Buzzard. You will provide tenancy administration support services to branches, landlords and tenants.
What’s in it for you as our Renewals Coordinator:
- OTE up to £24,000 - £25,000 uncapped
- Industry leading training and development
- Opportunities for career progression
- Collaborative, rewarding and fun environment
- Team incentives
- Gain valuable on-the-job training and experience in the property industry
- Employee discounts on various products and services, including electrical and travel
- 24/7 AIG Smart Health (including virtual GP) coverage for you and your family
Key responsibilities of our Administrator - Renewals:
- Liaising with landlords, tenants, branches
- Ensure the smooth transition throughout the renewal process
- Obtaining instructions from landlords before the end of the tenancy
- Preparing new tenancy agreements
- Administering periodic tenancies
- Chasing in unsigned tenancy agreements
- Sending notification to our accounts team
Skills and experience required to be a successful Administrator - Renewals:
- Customer Service and administration skills
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
Connells Group – one of the largest and most successful Estate agency and property service providers in the country – Connells offers a range of services including residential sales, lettings and mortgages. It is also one of the country’s largest sellers of new homes, and is committed to delivering the highest levels of customer service.
Renewals Coordinator employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Coordinator
✨Tip Number 1
Familiarise yourself with the property industry, especially tenancy agreements and the renewal process. Understanding the terminology and procedures will help you speak confidently during interviews.
✨Tip Number 2
Highlight your customer service experience in conversations. As a Renewals Coordinator, you'll be liaising with landlords and tenants, so showcasing your ability to handle queries and resolve issues is crucial.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since the role requires excellent communication, consider role-playing scenarios or drafting emails to demonstrate your proficiency.
✨Tip Number 4
Network with professionals in the property sector. Attend local events or join online forums to connect with others in the field, which could provide insights and potentially lead to referrals.
We think you need these skills to ace Renewals Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Renewals Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and administration. Use bullet points to make it easy to read and focus on achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of your past experiences that relate to the responsibilities of the Renewals Coordinator, such as liaising with clients or managing administrative tasks.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at CV-Library
✨Showcase Your Customer Service Skills
As a Renewals Coordinator, you'll be dealing with landlords and tenants regularly. Be prepared to discuss your previous customer service experiences and how you handled challenging situations. Highlight your ability to communicate effectively and resolve issues.
✨Demonstrate Your IT Proficiency
Since the role requires IT literacy, make sure to mention your experience with MS Office and other relevant software. You might even want to prepare for questions that assess your comfort level with technology, as this will be crucial in your day-to-day tasks.
✨Understand the Renewal Process
Familiarise yourself with the tenancy renewal process before the interview. Being able to discuss the steps involved and any challenges that may arise will show your potential employer that you're proactive and knowledgeable about the role.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready can demonstrate your interest in the position and the company. Ask about the team dynamics, training opportunities, or what success looks like in the role of a Renewals Coordinator at Connells Group.
