Ecommerce Trading Manager

My client is a fantastic Retail brand who holds exceptional values. They are recruiting for an Ecommerce Trading Manager on a 12 months fixed term contract. The role is offered on a hybrid basis with 2/3 days working from home. The Ecommerce Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising * Develop and execute online trading strategies to maximise revenue and profitability. * Set up and optimise products listings, categories, filters and search results to aid discoverability. * Work with buying teams to implement pricing strategies (pricing, promotions, discounts) to drive sales. * Manage stock availability and work with buying and supply chain teams to ensure appropriate stock utilisation. 2. Digital Marketing & Promotions * Work across the business to plan and execute seasonal campaigns, flash sales, and discount strategies. * Collaborate with marketing teams on paid ads (PPC), SEO, and email marketing to drive quality traffic. * Utilise A/B testing to optimize landing pages, CTAs, and product placements. 3. Performance Analysis & Reporting * Monitor KPIs (sales, conversion rate, AOV, bounce rate, ROI etc) using Google Analytics and other tools. * Provide weekly/monthly trading reports with actionable insights across categories and channels. * Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization * Work with technical and product teams to ensure website responsiveness on all channels * Implement personalisation and user generated content (recommendation engines, retargeting, social proof, reviews). * Work with UX/UI teams to enhance site navigation and product displays. 5. Team Leadership * Manage a small team * Delegate tasks effectively, ensuring deadlines and performance targets are met. * Train and coach junior team members on ecommerce best practice, providing direct, honest and constructive feedback. * Create a positive and engaged team through recognition and inspiring others to achieve. 6. Cross-Functional Collaboration * Liaise with buying, marketing, supply chain and technical teams to align on stock, promotions, and site updates. * Foster collaboration between marketing, design, and tech teams for seamless execution. * Coordinate with customer service to resolve customer pain points. Skills & Qualifications: * 4+ years in e-commerce, online trading, or digital merchandising. * 1+ years of team management (or project leadership) experience. * Strong analytical skills (Google Analytics, Excel, Power BI, or similar). * Knowledge of digital merchandising tools. * Understanding of CRO (Conversion Rate Optimization) techniques