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- Tasks: Be the hero on the road, helping members get back on track!
- Company: Join The AA, a trusted name in roadside assistance.
- Benefits: Enjoy competitive pay, unlimited overtime, and 23 days holiday plus bank holidays.
- Why this job: Make a real impact by supporting customers in need while enjoying industry-leading training.
- Qualifications: Must have a full driving category C license; CE license is a plus but not required.
- Other info: Work independently or as part of a team, with shifts that keep things exciting!
The predicted salary is between 36440 - 36440 £ per year.
Fed up of chatting to parcels and looking for the Job Satisfaction youre missing? Join The AA. As our Roadside Recovery Driver, youll go the extra mile for our members. You could be the first person to arrive on scene or be called upon to assist our mechanics when they need you. Youll be there for the next stage in your members journey and get their day moving again. Our commitments : Ready to keep the show on the road? Salary:Guaranteed minimum c. £36,440 for CE (HGV 1) license, £33,160 for C (HGV 2) license) *This includes a location allowance* Depot Postcode: RG2 0QA To be eligible for this role you must live within 25 miles and 1 hours travel from the depot Shifts: 28 day rolling rota. Averageshift length 9.75hrs with overtime available. Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment! Unlimited overtime available within driving hours regulations. Free breakdown cover from day one 23 days holidays (increases with service) plus bank holidays Up to 7% company pension contribution A famous brand that our customers love with industry leading training Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family When arriving at the roadside, youll need to be ready for anything. You might work alone, but as soon as you get out of your HGV recovery truck, youll partner with your customer. Youll be the friendly face who helps them feel safe, understood and taken care of. Which might mean, as well as taking their vehicle to a garage for repair, youll travel with them to their destination. Youll be: A communicator: Youre a rescuer who thrives in all situations! You’re great with your customers, youre the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of. A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers A fixer/problem solver: You will revel in utilising your expertise to solve a variety of issues. When recovering the vehicle, you are the solution bringer who enables your customer to get on with their day What do I need: A full driving category C driving licence (HGV 2) and ideally youll hold the CE (HGV 1) licence too, although this isnt essential as we will help you to get this. Alongside this, youll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card. To be comfortable adapting to new technology To be happy working shifts, which could include evenings, weekends and Bank Holidays JBRP1_UKTJ
The AA Group | Recovery Driver employer: The AA Group
Contact Detail:
The AA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The AA Group | Recovery Driver
✨Tip Number 1
Familiarize yourself with the specific requirements for the role, especially the driving licenses needed. Make sure you have your HGV 2 license and consider obtaining your HGV 1 if you don't already have it, as this will make you a more attractive candidate.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews. As a Recovery Driver, you'll need to be a calming presence for customers in stressful situations, so share any relevant experiences that showcase your ability to communicate effectively and reassure others.
✨Tip Number 3
Demonstrate your problem-solving abilities by preparing examples of how you've successfully handled unexpected challenges in the past. This will show that you're ready to tackle the variety of issues that can arise on the job.
✨Tip Number 4
Be ready to discuss your flexibility regarding shifts and working hours. The role requires adaptability, so expressing your willingness to work evenings, weekends, and bank holidays will set you apart from other candidates.
We think you need these skills to ace The AA Group | Recovery Driver
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Recovery Driver at The AA. Highlight your customer service skills and ability to work independently in your application.
Tailor Your CV: Customize your CV to emphasize relevant experience, especially in driving and customer service. Mention any previous roles where you've had to solve problems or assist customers in challenging situations.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and your passion for helping others. Explain why you want to join The AA and how you can contribute to their mission of providing excellent roadside assistance.
Highlight Relevant Qualifications: Ensure you clearly list your driving qualifications, including your HGV licenses and Driver CPC. If you have experience with technology or specific recovery equipment, mention that as well.
How to prepare for a job interview at The AA Group
✨Show Your Communication Skills
As a Recovery Driver, you'll need to be a great communicator. During the interview, demonstrate your ability to connect with people and reassure them in stressful situations. Share examples of how you've successfully communicated with customers or colleagues in the past.
✨Highlight Problem-Solving Experience
The role requires you to be a fixer and problem solver. Prepare to discuss specific instances where you've had to think on your feet and resolve issues effectively. This will show that you're ready to tackle the challenges that come with the job.
✨Emphasize Your Independence and Teamwork
You'll be working both independently and as part of a team. Be ready to talk about your experiences in both settings. Highlight times when you've successfully worked alone and also when you've collaborated with others to achieve a common goal.
✨Demonstrate Adaptability to Technology
Since the job involves adapting to new technology, mention any relevant experience you have with tech tools or systems. Show that you're comfortable learning and using new technologies, which is essential for modern recovery drivers.
