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For Companies At a Glance
- Tasks: Welcome clients, achieve sales goals, and maintain exceptional product knowledge.
- Company: Join Thom Browne, a brand redefining luxury with creativity and craftsmanship.
- Benefits: Competitive pay, comprehensive benefits, employee discounts, and career development.
- Why this job: Be part of a dynamic team in luxury retail and make a real impact.
- Qualifications: 5 years in luxury retail, strong communication skills, and a passion for the brand.
- Other info: Diverse and inclusive environment with opportunities for career progression.
The predicted salary is between 36000 - 60000 £ per year.
ABOUT US
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE:
- Greet and welcome all clients ensuring they are properly advised on the collections.
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans
- Provide best-in-class customer service, building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, VM updates and seasonal merchandising; ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Network and engage as Brand Representative; share information on new collections/initiative with other departments, personal stylists, train and educate other associates about the brand.
- Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regards to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback, processing shipment/transfers in a timely manner.
- Support management in overseeing day-to day operations, opening and closing management, inventory & loss prevention management, and store maintenance.
- Follow procedures and respect standards and code of ethics, including grooming and behaviour.
THE IDEAL CANDIDATE:
- 5 years’ experience in luxury retail environment.
- Experience in a tailoring brand is strongly appreciated.
- Excellent knowledge of English is mandatory; Italian and/or Arabic is preferred; any other language will be considered a plus.
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal.
WHAT WE OFFER YOU
- Highly competitive pay
- Comprehensive benefits package and company uniform
- Employee Discounts
- Diverse and inclusive working environment
- Career progression and development programs
Senior Sales Associate - Harrods employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Associate - Harrods
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Thom Browne's collections, history, and values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events where Thom Browne is featured. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in luxury retail and how it aligns with the role. Highlight your achievements and how you've built client relationships in the past – this will show you're the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Thom Browne family. Good luck!
We think you need these skills to ace Senior Sales Associate - Harrods
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Thom Browne brand shine through. We want to see how much you love luxury retail and how you can bring that passion to our team!
Tailor Your CV: Just like a well-fitted suit, your CV should be tailored to the role. Highlight your relevant experience in luxury retail and any specific skills that match what we're looking for. Make it personal and relevant!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for the Senior Sales Associate role. Share your story, your achievements, and how you embody our core values of respect and collaboration.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Thom Browne, Inc.
✨Know the Brand Inside Out
Before your interview, dive deep into Thom Browne's history, values, and latest collections. Understanding their unique approach to modernising the suit will help you connect with the brand during the interview and show your genuine interest.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've exceeded sales targets or built strong client relationships. Be ready to discuss your strategies for achieving sales goals, as this role heavily relies on meeting and exceeding those expectations.
✨Demonstrate Exceptional Customer Service
Think of instances where you've provided outstanding customer service. Be prepared to share how you handle difficult situations and ensure client satisfaction, as this is crucial for a Senior Sales Associate role.
✨Dress the Part
Since you're applying for a luxury retail position, make sure to dress in a way that reflects the brand's aesthetic. This not only shows your understanding of the brand but also demonstrates your professionalism and attention to detail.
