Renewals Administrator

Are you detail-driven with a passion for process? Do you thrive in a fast-paced, regulated environment where precision is key? If you're ready to take ownership of critical renewals, manage high-value portfolios, and grow with a leading IP firm, this role is for you. Benefits: Salary: Up to £28,000 per annum DOE Hybrid working model: Minimum two days in the office per week Office located in Birmingham 25 hours per week (Monday to Friday, 9:00am – 5:15pm) Opportunities for career development and progression Collaborative team environment Comprehensive training and ongoing support 33 Days Holiday (Including Bank Holidays) Pension auto-enrolment scheme Free onsite parking Role and Responsibilities: Maintaining and updating renewals records. Producing and verifying standard and special reminders (e.g., monthly, annual, and quarterly) for clients. Processing instructions to pay renewal and maintenance fees, including issuing invoices and credits to foreign attorneys and clients. Coordinating the payment of IPO, EP, EUIPO, and WIPO fees, including electronic and online payments via systems such as ARGOS. Instructing foreign agents on trademark and design renewals. Auditing daily instructions for renewals and abandonments to ensure accurate records. Processing overdue reminders and loss of rights letters due to unpaid renewals. Managing lapsed case records upon receipt of notifications from IP Offices and foreign attorneys. Responding to client and attorney queries via the renewals mailbox. Providing cost estimates for individual or portfolio IP rights, including forecasts for future or overdue renewals. Producing client invoices and monthly lists for fee earners regarding overdue renewals. Supporting the Renewals Manager and team in ongoing projects and tasks as required. Required Skills & Experience: Previous experience in renewals, records, finance, or administrative roles in a highly regulated environment (e.g., IP, finance, banking, or insurance). Excellent attention to detail and strong organisational skills. Ability to manage high volumes of work while meeting strict deadlines. Proficiency in Microsoft Office (Excel, Word, Outlook) and experience with database management systems (e.g., Inprotech, ARGOS, or similar). Strong written and verbal communication skills. Ability to work independently and as part of a team. High level of numeracy and comfortable working with financial data. Proactive, with a problem-solving mindset and the ability to adapt to changing priorities. If you are interested in this opportunity, please apply via the advert! #BIRM24