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- Tasks: Manage stock coordination and inventory for field service engineers while ensuring excellent client communication.
- Company: Join a dynamic team in Sandhurst focused on delivering top-notch logistics solutions.
- Benefits: Enjoy a competitive hourly wage, potential for permanent placement, and a supportive work environment.
- Why this job: Be part of a collaborative culture that values customer satisfaction and personal growth.
- Qualifications: Experience in customer service or administration is essential; strong communication and IT skills are a must.
- Other info: This role offers a chance to develop your skills in a fast-paced, rewarding environment.
Salary: £13 - 14 per hour
Location: Sandhurst
Hours: 39 hours per week (standard days)
Start Date: ASAP
Type: Temp to Perm
We have an exciting opportunity for a logistics administrator in Sandhurst GU46. The successful applicant will take ownership of stock coordination and inventory management for all field service engineers aligned with your designated accounts. By fostering strong, lasting relationships with your clients, you’ll ensure outstanding service delivery, drive customer satisfaction, and help them unlock the full value of our service offering.
Responsibilities:
- Coordinating service requests from field engineers, including the timely shipment and tracking of essential assets.
- Acting as the primary liaison between clients and internal teams to ensure prompt resolution of enquiries and seamless communication.
- Monitoring ongoing work and providing proactive updates to clients, ensuring complete transparency and trust.
- Managing on-site scheduling and workflows to meet strict customer deadlines and maintain service efficiency.
- Reviewing incoming customer contracts to ensure compliance with internal quality procedures and standards.
- Collaborating closely with key departments – including the Laboratory, Logistics, and Sales – to maintain service levels and meet customer KPIs.
- Generating accurate quotations and ensuring all pricing and related data is correctly processed and maintained.
- Supporting office functions, including general administration and providing reception cover when required.
Requirements:
- Proven experience in a customer service, administrative, or sales support role – this is essential for success in a client-facing environment.
- Outstanding communication skills, both written and verbal, with the confidence to liaise across teams and with external stakeholders.
- Strong IT proficiency, particularly in Microsoft Excel and the broader Microsoft Office Suite.
- A customer-first mindset, with the ability to understand client needs and deliver solutions that exceed expectations.
- A proactive, self-motivated attitude, paired with a collaborative and team-focused approach.
- The ability to stay calm under pressure, managing your workload effectively in a fast-moving and high-demand environment.
- Exceptional organisational skills, enabling you to multitask, prioritise, and hit deadlines with accuracy and efficiency.
To apply, simply click the apply button.
Application Process: We aim to respond to all applicants within 5 working days. If you don’t hear from us within this time, please consider your application unsuccessful.
Privacy and Data Retention: By applying, you confirm your consent to the retention of your personal data for recruitment purposes, stored securely in compliance with our Privacy Policy.
Syntech Recruitment Limited: We act as an employment agency for permanent recruitment and an employment business for temporary placements.
Logistics Administrator employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Administrator
✨Tip Number 1
Familiarise yourself with logistics software and tools commonly used in the industry. Being able to demonstrate your proficiency in these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the logistics field, especially those who work in roles similar to the Logistics Administrator. Attend industry events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships in previous roles. Highlighting your ability to exceed client expectations will resonate well with our team.
✨Tip Number 4
Research our company and understand our service offerings. Being knowledgeable about what we do will help you articulate how you can contribute to our goals during the interview process.
We think you need these skills to ace Logistics Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, administration, or sales support. Emphasise your communication skills and any specific IT proficiency, especially with Microsoft Excel.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the logistics role. Mention how your proactive attitude and organisational skills will help you excel in managing stock coordination and client relationships.
Highlight Relevant Skills: In your application, clearly outline your ability to multitask and manage workloads effectively. Provide examples of how you've successfully handled pressure in previous roles.
Follow Up: After submitting your application, consider sending a polite follow-up email if you haven't heard back within the specified timeframe. This shows your enthusiasm for the position and keeps you on their radar.
How to prepare for a job interview at CV-Library
✨Showcase Your Customer Service Skills
As a Logistics Administrator, you'll be in a client-facing role. Be prepared to discuss your previous experiences in customer service and how you've successfully resolved issues or exceeded client expectations.
✨Demonstrate Strong Communication Abilities
Communication is key in this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. You might be asked to provide examples of how you've effectively liaised between teams or with clients.
✨Highlight Your IT Proficiency
Since strong IT skills are essential, especially in Microsoft Excel, be ready to discuss your experience with these tools. Consider preparing examples of how you've used technology to improve processes or manage data effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle pressure and multitask. Think of specific situations where you managed tight deadlines or complex workflows, and be ready to explain your approach and the outcomes.
