At a Glance
- Tasks: Manage repairs and maintenance contracts, ensuring efficiency and resident satisfaction.
- Company: Join a London Local Authority focused on community-driven services.
- Benefits: Enjoy a hybrid work model and competitive day rate of £350.
- Why this job: Make a real impact in local housing while developing your management skills.
- Qualifications: Experience in contract management and budget oversight is essential.
- Other info: This is a 6-month interim role with opportunities for professional growth.
Location: London (Hybrid)
Contract: 6 Months
Day Rate: £350 | Inside IR35
Panoramic Associates is working with a London Local Authority to recruit an experienced Interim Repairs & Maintenance Manager to oversee the delivery of Responsive Maintenance, Void Property Works, and Minor Planned Works. This role is pivotal in ensuring the repairs service is efficient, cost-effective, and resident-focused, with direct accountability for performance, governance, and budget control.
Key Responsibilities:
- Act as client lead for the "Responsive Maintenance, Void Property Works and Minor Planned Works" contract, including managing contract variations, governance meetings, and applying sanctions or financial penalties where necessary.
- Oversee a £14 million revenue budget, reporting on spend, trends, and KPI performance to senior management and making strategic recommendations.
- Lead a team of technical officers monitoring day-to-day contractor performance across repairs and minor works.
- Deliver a preventative maintenance programme, including roof and gutter works, Property and Plumbing MOTs, and liaising with capital teams for interim repairs.
- Manage disrepair cases, working closely with legal services, preparing reports, and attending court as an expert witness when needed.
- Oversee Section 20 leaseholder consultation in collaboration with Leasehold Services, including preparing for First Tier Tribunals where required.
- Support continuous improvement using customer feedback and service reviews to inform strategic service development.
Interested? Apply now with your CV or contact Lola at Panoramic Associates to learn more about this opportunity. If this isn’t the perfect fit for you, we’re happy to discuss other roles that better match your experience.
Contact Detail:
Panoramic Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Repairs & Maintenance Contracts Manager
✨Tip Number 1
Familiarise yourself with the specific regulations and standards related to repairs and maintenance in local authorities. This knowledge will not only help you understand the role better but also demonstrate your commitment and expertise during discussions.
✨Tip Number 2
Network with professionals in the housing and maintenance sector, especially those who have experience with local authorities. Engaging in conversations can provide insights into the challenges faced in this role and may even lead to valuable referrals.
✨Tip Number 3
Prepare to discuss your experience with budget management and performance reporting. Be ready to share specific examples of how you've successfully overseen budgets and improved service delivery in previous roles.
✨Tip Number 4
Showcase your ability to lead teams effectively by preparing examples of how you've motivated and managed teams in high-pressure situations. Highlighting your leadership skills will be crucial for this managerial position.
We think you need these skills to ace Interim Repairs & Maintenance Contracts Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in repairs and maintenance management. Focus on your achievements in overseeing budgets, managing contracts, and leading teams, as these are key aspects of the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities outlined in the job description. Mention your experience with budget control, performance governance, and any relevant legal knowledge, especially regarding disrepair cases.
Highlight Relevant Skills: Emphasise skills such as contract management, strategic planning, and customer service improvement. Use specific examples from your past roles to demonstrate how you have successfully implemented these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this managerial position.
How to prepare for a job interview at Panoramic Associates Limited
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the responsibilities outlined in the job description. Familiarise yourself with terms like 'Responsive Maintenance' and 'Void Property Works', as well as the importance of budget control and performance governance.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific situations you might face in this role. Think of examples from your past experience where you've successfully managed contracts, dealt with disrepair cases, or led a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Leadership Skills
As this role involves leading a team of technical officers, be ready to discuss your leadership style and how you motivate and manage teams. Highlight any relevant experiences where you improved team performance or handled conflicts effectively.
✨Demonstrate a Customer-Focused Approach
Since the role is resident-focused, be prepared to talk about how you’ve used customer feedback to drive improvements in service delivery. Share examples of how you’ve implemented changes based on resident needs and how you measure success in customer satisfaction.