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For Companies At a Glance
- Tasks: Lead shifts, ensure customer satisfaction, and support team members daily.
- Company: Join the White Horse, a vibrant venue with a passionate management team.
- Benefits: Enjoy a fun work environment and opportunities for career growth.
- Why this job: Be part of an exciting journey, making a real impact in customer service.
- Qualifications: Enthusiastic, detail-oriented, and ready for a new challenge.
- Other info: Come meet us and discover what makes our team unique!
The predicted salary is between 28800 - 43200 £ per year.
Want to make a difference and have fun at work? As an assistant manager at the White Horse, Welwyn you will have the chance to lead, learn, and grow your career. The White Horse is looking for new team members to embark upon the next leg of its journey with its passionate management team. It is a fantastic time to join us and help build the next piece of history at the property. We are looking for passionate, energetic individuals with a real passion and personality for customer service.
About you, our next Assistant Manager:
- Enthusiastic
- Passionate about food and drink
- Detail-oriented
- Takes pride in what you do
- Ready for a new challenge
- Good communicator
What you’ll be doing as an Assistant Manager:
- Running shifts and ensuring a positive experience for all customers and team members
- Setting up shifts for successful service and coaching and assisting colleagues on shift
- Resolving customer and staff questions, queries, and issues
- Taking responsibility for revenue, profit, and guest experience targets
- Day to day administration such as scheduling, ordering, and stock control
- Training and developing team members
- Ensuring compliance with health and safety legislation and licensing laws, and ensuring that the necessary security is in place
Come by to introduce yourself and discover what makes us unique or submit your CV through the link below and let’s kick off this journey together.
Contact Detail:
White Horse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Make sure to showcase your enthusiasm for customer service during any interactions. Whether it's a casual chat or a formal interview, let your passion shine through. This role is all about creating positive experiences, so demonstrating your commitment to excellent service can set you apart.
✨Tip Number 2
Familiarise yourself with the White Horse's menu and offerings before applying. Being knowledgeable about their food and drink options will not only impress the management but also show that you're genuinely interested in the role and the establishment.
✨Tip Number 3
Prepare to discuss your previous experience in managing teams or shifts. Think of specific examples where you've successfully led a team or resolved conflicts. This will demonstrate your capability to handle the responsibilities of an Assistant Manager effectively.
✨Tip Number 4
Network with current or former employees of the White Horse if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when you apply through our website.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and management. Emphasise your customer service skills, leadership qualities, and any specific achievements that align with the role of Assistant Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you are passionate about food and drink, and how your personality fits with the team at the White Horse.
Highlight Relevant Skills: In your application, focus on skills such as communication, problem-solving, and attention to detail. Provide examples of how you've successfully managed shifts or resolved customer issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at White Horse
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in previous roles.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be leading shifts and coaching team members. Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team or resolved conflicts in the past.
✨Highlight Your Attention to Detail
The role requires a detail-oriented approach, especially when it comes to compliance with health and safety legislation. Be ready to talk about how you ensure accuracy in your work and maintain high standards in a busy environment.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the company culture, team dynamics, and expectations for the Assistant Manager role. This demonstrates your eagerness to contribute and grow within the team.
