Team Leader - Domestic Abuse
Team Leader - Domestic Abuse

Team Leader - Domestic Abuse

Carlisle Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team supporting victims of domestic abuse, ensuring high-quality service delivery.
  • Company: Victim Support is a charity dedicated to helping crime victims across England and Wales.
  • Benefits: Enjoy flexible working, 28+ days leave, discounts, and career development opportunities.
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
  • Qualifications: Experience in managing teams and delivering services in community or statutory settings is essential.
  • Other info: We welcome diverse applicants and provide support for those with disabilities.

The predicted salary is between 30000 - 42000 £ per year.

Victim Support has an exciting opportunity to help lead our specialist services for victims of crime in County. We are looking for a Domestic Abuse Team Leader to work in Cumbria. The role is home based with a requirement to work from our County wide Victim Support offices, within the Police stations across the county.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you.

What we offer:

  • Flexible working options including hybrid working
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
  • An extra day off for your birthday and options to buy or sell annual leave
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity and paternity payments
  • High Street, retail, holiday, gym, entertainment and leisure discounts
  • Access to our financial wellbeing hub and salary deducted finance
  • Employee assistance programme and wellbeing support
  • Access to EDI networks and colleague cafes
  • Cycle to work scheme and season ticket loans
  • Ongoing training and support with opportunities for career development and progression

About the Role:

The role of the Domestic Abuse Team Leader is to provide operational support and management to a team of Independent Domestic Violence advisors (IDVAs) that provide a high-quality frontline service to victims of domestic abuse in Cumbria. This will include those at the highest risk of harm and victims of rape and serious sexual assault.

To be successful in this role you will be flexible and proactive, have knowledge and experience of delivering a service and working directly with clients or service users in a statutory, voluntary or community work setting. A proven track record of managing a team delivering services of similar nature and scope, including performance management and staff development is essential. You will have experience of voluntary and statutory agencies, including a good understanding of the criminal justice, health and social care sectors.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered and started an application, then we will contact you to advise of the amended closing date wherever possible.

Team Leader - Domestic Abuse employer: Victim Support

Victim Support is an exceptional employer, offering a supportive and flexible work environment for those passionate about making a difference in the lives of victims of crime in Cumbria. With a comprehensive benefits package that includes generous annual leave, enhanced sick pay, and ongoing training opportunities, employees are empowered to grow both personally and professionally. Our inclusive culture fosters respect and collaboration, ensuring that every team member feels valued while contributing to meaningful change in the community.
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Contact Detail:

Victim Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader - Domestic Abuse

✨Tip Number 1

Familiarise yourself with the specific challenges faced by victims of domestic abuse in Cumbria. Understanding local issues and resources will help you demonstrate your commitment to the role during interviews.

✨Tip Number 2

Network with professionals in the field of domestic abuse support. Attend local events or join online forums to connect with others who work in similar roles, as this can provide valuable insights and potential referrals.

✨Tip Number 3

Prepare to discuss your leadership style and how it aligns with the values of Victim Support. Think about examples from your past experiences where you've successfully managed a team and supported vulnerable individuals.

✨Tip Number 4

Research the latest developments in domestic abuse legislation and support services. Being knowledgeable about current trends and policies will show your dedication to the role and your ability to adapt to changes in the sector.

We think you need these skills to ace Team Leader - Domestic Abuse

Leadership Skills
Team Management
Knowledge of Domestic Abuse Issues
Experience with Victim Support Services
Performance Management
Staff Development
Understanding of Criminal Justice System
Knowledge of Health and Social Care Sectors
Resilience
Adaptability
Customer Service Orientation
Proactive Problem-Solving
Communication Skills
Empathy and Compassion
Collaboration with Statutory and Voluntary Agencies

Some tips for your application 🫡

Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Domestic Abuse Team Leader position. Highlight your relevant experience in managing teams and working with victims of domestic abuse.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, knowledge of the criminal justice system, and any direct experience with clients in similar settings.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for supporting victims of crime. Use specific examples from your past work to demonstrate how you meet the essential criteria outlined in the job description.

Proofread Your Application: Before submitting your application, take the time to proofread it carefully. Check for spelling and grammatical errors, and ensure that your documents are well-organised and clearly formatted. A polished application reflects your attention to detail.

How to prepare for a job interview at Victim Support

✨Show Your Passion for Helping Others

As a Domestic Abuse Team Leader, it's crucial to demonstrate your commitment to supporting victims of crime. Share personal experiences or motivations that drive you to make a difference in this field.

✨Highlight Your Leadership Experience

Be prepared to discuss your previous management roles and how you've successfully led teams. Provide examples of how you've developed staff and improved service delivery, especially in challenging situations.

✨Understand the Sector

Familiarise yourself with the criminal justice, health, and social care sectors. Be ready to discuss how these areas intersect with domestic abuse services and how you can navigate them effectively.

✨Demonstrate Resilience and Adaptability

The role requires flexibility and the ability to handle difficult situations. Prepare to share examples of how you've adapted to change and maintained a positive attitude in high-pressure environments.

Team Leader - Domestic Abuse
Victim Support
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