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- Tasks: Support the Housekeeping team with linen delivery and maintain guest areas.
- Company: Join the prestigious Hotel Café Royal, known for luxurious hospitality.
- Benefits: Enjoy up to £32,000 pay, discounts, wellness sessions, and social events.
- Why this job: Be part of a team that creates memorable guest experiences in a vibrant environment.
- Qualifications: Previous luxury hospitality experience and a passion for exceptional service required.
- Other info: Flexible hours with shifts between 7am and 11pm; must be organised and detail-oriented.
The predicted salary is between 24000 - 32000 £ per year.
We are actively seeking a Housekeeping Linen Porter to work Day Shifts to help us make this difference and complement our existing team. Guests tell us the sheets are silkier, the curtains thicker, the silence more golden. At Hotel Café Royal, everyone seems to have their own story of a good night's rest and as a member of our Housekeeping team your role is a pivotal part of our story.
Your role: As a Housekeeping Porter your role is to provide operational support to the Rooms Division team in an energetic, timely and precise manner. You will be responsible for supporting the Housekeeping team with a range of duties including the delivery and distribution of bed linen/towel delivery and other products throughout the hotel. You'll also assist with the general cleaning of guest areas ensuring that they are clean, free of refuse, well maintained and staged appropriately. You'll also be responsible for the upkeep and general presentation of guest corridors, linen cupboards and back of house service areas. The role will be 40 hours per week and you will work 5 shifts during the week. Shift times are between 7am and 11pm.
Your profile: Natural elegance and passion for providing a luxurious level of service that is personalised, confident and calm. Proven background within a luxury hospitality environment, ideally gained within a similar Housekeeping role. Your grooming should be immaculate and a conversational level of English is necessary in order to communicate with colleagues, as well as our guests from time to time. You will also need to be highly organised with great attention to detail and have a flexible approach to working hours and must be able to work nights.
The benefits: Pay of up to £32,000 including service charge. Access to heavily discounted friends and family room rates and 2 complimentary nights (after one year of service). Up to 50% colleagues discount in all our food and beverage outlets. Colleague wellness sessions in our Akasha spa each month including osteopath, podiatrist, yoga and fitness classes (as well as staff discounts on spa treatments). Regular social events, including our infamous Summer Party (August) and Black-Tie Annual Awards dinner (January). Christmas celebrations, including colleague lunch, children's party and Christmas gift. Automatic membership of the company’s life assurance scheme from day one. Generous discounts on retail and dining in Central London through the West End Club app. Mental health support including Employee Assistance Programme (EAP) and mental health champions in all departments. A variety of external benefits including gym discounts and free eye tests. Cycle to work scheme and season ticket loan. A wide range of both internal and external training and development programmes to support all of our colleagues' career progression. The usual bits and bobs such as free meals on duty, uniform laundry, pension & holiday.
Contact Detail:
Hotel Cafe Royal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Porter
✨Tip Number 1
Familiarise yourself with the specific duties of a Linen Porter in a luxury hotel setting. Understanding the nuances of housekeeping operations will help you demonstrate your knowledge during any informal discussions or interviews.
✨Tip Number 2
Network with current or former employees of Hotel Café Royal. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application process.
✨Tip Number 3
Showcase your attention to detail in any conversations you have about the role. Mention specific examples from your past experiences where your meticulous nature made a difference in service quality.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires shifts between 7am and 11pm, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise any previous work in luxury hospitality environments and showcase your attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing excellent service. Mention specific examples of how you've contributed to a positive guest experience in past roles.
Highlight Key Skills: In your application, focus on skills that are crucial for the Linen Porter role, such as organisation, time management, and the ability to work under pressure. Mention your conversational English skills as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Hotel Cafe Royal
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for providing a luxurious level of service. Share any previous experiences in hospitality that highlight your commitment to guest satisfaction and attention to detail.
✨Demonstrate Your Organisational Skills
As a Linen Porter, being organised is key. Prepare examples of how you've managed tasks efficiently in the past, especially in a fast-paced environment. This will show that you can handle the responsibilities of the role.
✨Dress to Impress
Since grooming is important for this position, ensure you present yourself impeccably during the interview. This not only reflects your understanding of the role but also your respect for the company’s standards.
✨Be Ready to Discuss Flexibility
The job requires a flexible approach to working hours. Be prepared to discuss your availability and willingness to work various shifts, including nights, as this will demonstrate your commitment to the role.
