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For Companies At a Glance
- Tasks: Engage with warm customers to close deals using a simple script.
- Company: Join a top UK online gold buyer with an excellent reputation.
- Benefits: Enjoy a competitive salary, bonuses, training, and free parking.
- Why this job: Perfect for confident communicators wanting a straightforward sales role with real progression.
- Qualifications: Experience in telesales or customer service, strong communication skills, and basic maths ability required.
- Other info: Immediate interviews available for enthusiastic applicants!
The predicted salary is between 24000 - 42000 £ per year.
Watford | £30,000 Basic + Bonus (£45k+ OTE) | Full-Time | Permanent
We are working with one of the UK's leading online gold buyers – a trusted brand with over 10,000 glowing Trustpilot reviews and an Excellent 4.8-star rating. We’re looking for a confident and results-driven Telesales Executive to join their expanding team in Watford. There’s no cold calling – every customer you speak to has already sent in their jewellery for valuation and is ready to sell. Your role is to follow a simple 6-line script, present the offer, and close the deal.
What’s on offer:
- Up to £30,000 basic salary
- OTE £45,000+
- Permanent, full-time role
- Training and real career progression
- Free on-site parking
- Office-based: Monday to Friday, 9am – 5pm
What you’ll be doing:
- Speaking with warm, pre-qualified customers
- No cold calling – all customers have already sent in their items to sell
- Following a proven 6-line script (80% accept the first offer!)
- Using basic maths to explain offers clearly and accurately
- Closing deals with confidence
- Using Microsoft Dynamics CRM to track leads and updates
- Providing excellent customer service
What we’re looking for:
- Experience in telesales or telephone-based customer service
- Strong verbal communication and a confident phone manner
- Comfortable with basic maths and quick calculations
- Able to follow a simple script effectively
- Clear spoken and written English with good email grammar
- CRM experience preferred
- Background in jewellery, pawnbroking, or a similar industry is a bonus
If you’re great on the phone, good with numbers, and want a sales role where the hardest part is already done for you – this could be your perfect next step. Apply today – immediate interviews available.
Telesales Executive employer: HNF Recruitment Ltd
Contact Detail:
HNF Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive
✨Tip Number 1
Familiarise yourself with the jewellery industry and the buying process. Understanding the value of different types of jewellery can help you communicate effectively with customers and build trust.
✨Tip Number 2
Practice your verbal communication skills. Since you'll be following a script, ensure you can deliver it confidently and naturally. Role-playing with a friend can help you refine your approach.
✨Tip Number 3
Brush up on your basic maths skills. Being able to quickly and accurately explain offers will enhance your credibility and help you close deals more effectively.
✨Tip Number 4
Get comfortable with Microsoft Dynamics CRM or similar software. Familiarity with CRM systems will allow you to track leads efficiently and demonstrate your tech-savviness during the interview.
We think you need these skills to ace Telesales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telesales or customer service. Emphasise your strong verbal communication skills and any experience with CRM systems, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your confidence and results-driven attitude. Mention your ability to follow scripts effectively and your comfort with basic maths, as these are crucial for the Telesales Executive position.
Showcase Relevant Skills: In your application, clearly demonstrate your experience with telephone-based sales and customer service. Use specific examples to illustrate how you've successfully closed deals or provided excellent customer service in the past.
Proofread Your Application: Before submitting, double-check your application for clear spoken and written English. Ensure there are no grammatical errors, especially in your cover letter and CV, as good email grammar is essential for this role.
How to prepare for a job interview at HNF Recruitment Ltd
✨Know the Script Inside Out
Since you'll be following a simple 6-line script, make sure you know it by heart. Practise delivering it naturally so that it sounds conversational rather than robotic. This will help you build rapport with customers and close deals more effectively.
✨Brush Up on Your Maths Skills
You'll need to explain offers clearly and accurately using basic maths. Before the interview, refresh your skills in quick calculations to ensure you can confidently discuss numbers with potential customers.
✨Showcase Your Communication Skills
Strong verbal communication is key for this role. During the interview, demonstrate your confident phone manner and clear spoken English. You might even want to prepare a few examples of how you've successfully communicated with customers in the past.
✨Highlight Relevant Experience
If you have experience in telesales or telephone-based customer service, make sure to highlight it. Also, if you have any background in jewellery or pawnbroking, mention it as it could give you an edge over other candidates.
