At a Glance
- Tasks: Lead the smooth transition of services into support, bridging projects and operations.
- Company: Join a market leader in infrastructure and services, making a real impact.
- Benefits: Enjoy hybrid work options and competitive daily rates.
- Why this job: Be part of a dynamic team, enhancing your skills in IT service management.
- Qualifications: Strong experience in IT service transition and a solid grasp of ITIL processes required.
- Other info: Ideal for those with a background in complex or outsourced environments.
Southampton - Hybrid - 2 days a week
£500 - £600 per day - Inside IR35
We are working with a market leading organisation in the infrastructure and services space. They are looking for a Service Transition Manager to join their team. You will play a key role in ensuring smooth handover of services into support, acting as the bridge between project delivery and operations.
You will need strong experience in IT service transition or change delivery, ideally within a complex or outsourced environment. A solid understanding of ITIL and cloud-based services is essential.
Key skills & experience:
- Proven background in IT Service Transition or Change/Release Management
- Strong grasp of ITIL processes across Incident, Problem, Change & Configuration
- Experience working with third-party suppliers and cloud platforms (IaaS, PaaS, SaaS)
Please apply for more information.
Service Transition Manager employer: TRIA
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Transition Manager
✨Tip Number 1
Familiarise yourself with ITIL processes, especially around Incident, Problem, Change, and Configuration Management. Being able to discuss these in detail during your interview will show that you have the necessary knowledge for the role.
✨Tip Number 2
Highlight any experience you have working with third-party suppliers and cloud platforms. Be prepared to share specific examples of how you've managed transitions or changes in these environments.
✨Tip Number 3
Research the company’s current projects and services. Understanding their operations will allow you to tailor your conversation and demonstrate how your skills can directly benefit their team.
✨Tip Number 4
Network with professionals in the infrastructure and services space. Engaging with others in the industry can provide insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Service Transition Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT service transition and change delivery. Use specific examples that demonstrate your understanding of ITIL processes and your work with cloud platforms.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences directly to the job description. Emphasise your ability to act as a bridge between project delivery and operations, and mention any relevant projects you've managed.
Highlight Relevant Certifications: If you have any certifications related to ITIL or cloud services, make sure to include them in your application. This can set you apart from other candidates and show your commitment to the field.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Transition Manager.
How to prepare for a job interview at TRIA
✨Understand ITIL Processes
Make sure you have a solid grasp of ITIL processes, especially around Incident, Problem, Change, and Configuration Management. Be prepared to discuss how you've applied these in previous roles.
✨Showcase Your Transition Experience
Highlight your experience in IT service transition or change delivery. Use specific examples to demonstrate how you've successfully managed transitions in complex or outsourced environments.
✨Familiarise Yourself with Cloud Services
Since the role involves working with cloud platforms, brush up on your knowledge of IaaS, PaaS, and SaaS. Be ready to discuss any relevant projects where you've utilised these services.
✨Engage with Third-Party Suppliers
Prepare to talk about your experience working with third-party suppliers. Discuss how you've managed relationships and ensured smooth collaboration during service transitions.