Branch Assistant

Branch Assistant

Manchester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to deliver top-notch customer service in a fast-paced environment.
  • Company: Booker is a dynamic workplace focused on customer satisfaction and teamwork.
  • Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
  • Why this job: This role offers growth opportunities and a chance to make a real impact.
  • Qualifications: Must be 17 or older with a can-do attitude and passion for service.
  • Other info: Flexible hours with a 5/7 day operation; check our website for details.

The predicted salary is between 24000 - 36000 £ per year.

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.

We are 5/7 day operation, (check our website for specific opening times.)

We only recruit individuals who are aged 17 and over

Main Responsibilities

Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.

A can do attitude

A passion for customer service

Be willing to go the extra mile

Always be there, on time and properly presented.

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.

  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.

  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.

  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.

  • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.

  • 50% off health checks at Tesco Pharmacy.

  • Exclusive access to discounted RAC breakdown cover rates

  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.

  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.

  • Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.

  • Life Assurance – You are covered for death in service life cover of up to three times annual pay

  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.

  • A great holiday package

Branch Assistant employer: Booker Limited

At Booker, we pride ourselves on being an exceptional employer that values a can-do attitude and a passion for customer service. Our dynamic work environment offers numerous growth opportunities, alongside a fantastic benefits package including discounts at Tesco, health and wellbeing support, and a retirement savings plan. Join us in a role where every day is unique, and be part of a team that truly puts customers first while enjoying a rewarding career.
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Contact Detail:

Booker Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Assistant

✨Tip Number 1

Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone the extra mile for customers in previous roles or experiences.

✨Tip Number 2

Familiarize yourself with the company's values and mission. This will help you align your answers with what they are looking for in a candidate, demonstrating that you are a great fit for their team.

✨Tip Number 3

Be prepared to discuss how you handle fast-paced environments. Think of examples where you've successfully managed multiple tasks or adapted quickly to changes.

✨Tip Number 4

Dress appropriately and arrive on time for your interview. First impressions matter, and being punctual and well-presented shows that you respect the opportunity and are serious about the role.

We think you need these skills to ace Branch Assistant

Customer Service Skills
Teamwork
Time Management
Attention to Detail
Adaptability
Communication Skills
Problem-Solving Skills
Positive Attitude
Ability to Work in a Fast-Paced Environment
Organizational Skills
Reliability
Sales Skills
Basic Cash Handling Skills

Some tips for your application 🫡

Highlight Your Customer Service Skills: Make sure to emphasize your passion for customer service in your application. Provide specific examples of how you've gone the extra mile for customers in previous roles or experiences.

Show Your Can-Do Attitude: In your cover letter, express your can-do attitude clearly. Use phrases that demonstrate your willingness to tackle challenges and adapt to a fast-paced environment.

Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Focus on teamwork, punctuality, and any relevant experience in retail or customer-facing roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at Booker Limited

✨Show Your Can-Do Attitude

Make sure to express your enthusiasm for the role and your willingness to tackle challenges. Share examples from your past experiences where you went above and beyond to help customers or solve problems.

✨Demonstrate Customer Service Passion

Prepare to discuss what excellent customer service means to you. Think of specific instances where you provided outstanding service and how it positively impacted the customer experience.

✨Emphasize Teamwork Skills

Since this role involves working as part of a team, be ready to talk about your experience collaborating with others. Highlight how you contribute to a positive team environment and support your colleagues.

✨Be Punctual and Presentable

Arrive on time for your interview and dress appropriately. This shows respect for the interviewer's time and reflects the professionalism expected in the role.

Branch Assistant
Booker Limited
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  • Branch Assistant

    Manchester
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-01-02

  • B

    Booker Limited

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