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- Tasks: Manage customer interactions and oversee customs clearance and delivery confirmations.
- Company: Join a dynamic Air Operations team focused on efficient export processes.
- Benefits: Competitive salary, potential for remote work, and opportunities for professional growth.
- Why this job: Be part of a fast-paced environment where you can build relationships and solve problems.
- Qualifications: Knowledge of airfreight operations and strong communication skills are essential.
- Other info: Experience with Cargowise or Salesforce is a bonus!
The predicted salary is between 24000 - 32000 £ per year.
Location: Crawley
Pay: £28,000 to £32,000
Role Overview: Join our client's Air Operations team as an Export Admin. You'll handle customer interactions, customs clearance, delivery confirmations, and financial processes. Monitor shipments, communicate delays, and build customer relationships.
Key Responsibilities:
- Main contact for customers
- Support customs clearance
- Confirm delivery requirements
- Monitor and communicate shipment progress
- Present and report on calls
- Resolve queries and complaints
- Ensure accurate invoicing
Requirements:
- Knowledge of import airfreight operations
- Preferred experience with CDS customs clearance
- Strong organizational and problem-solving skills
- Excellent communication abilities
- Proficiency in Microsoft Office
- Experience with Cargowise or Salesforce is a plus
Contact Detail:
Supreme Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Administrator
✨Tip Number 1
Familiarise yourself with the customs clearance process, especially CDS. Understanding the nuances of this system will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Brush up on your knowledge of airfreight operations. Being able to discuss current trends and challenges in the industry can set you apart from other candidates and show that you're proactive about your professional development.
✨Tip Number 3
Practice your communication skills, particularly in handling customer queries and complaints. Role-playing scenarios with a friend or mentor can help you articulate your responses clearly and confidently.
✨Tip Number 4
If you have experience with Cargowise or Salesforce, be ready to discuss specific examples of how you've used these tools effectively. If not, consider familiarising yourself with their basic functionalities to show your willingness to learn.
We think you need these skills to ace Export Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in airfreight operations and customs clearance. Use keywords from the job description to demonstrate your fit for the Export Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organizational skills and problem-solving abilities. Mention specific examples of how you've successfully handled customer interactions or resolved queries in previous roles.
Highlight Technical Skills: If you have experience with Cargowise or Salesforce, be sure to mention it prominently. Also, emphasise your proficiency in Microsoft Office, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an Export Administrator.
How to prepare for a job interview at Supreme Recruitment Ltd
✨Know Your Customs Clearance
Make sure you brush up on your knowledge of customs clearance processes, especially CDS. Being able to discuss this confidently will show that you understand a key aspect of the role.
✨Demonstrate Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will highlight your organisational abilities, which are crucial for an Export Administrator.
✨Showcase Your Communication Skills
Be ready to discuss how you've effectively communicated with customers in previous roles. Highlighting your ability to resolve queries and complaints will be essential, as customer interaction is a big part of the job.
✨Familiarise Yourself with Relevant Software
If you have experience with Cargowise or Salesforce, make sure to mention it. If not, do some research on these tools so you can speak about how you would adapt to using them in the role.
