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- Tasks: Manage customer interactions and oversee customs clearance and delivery confirmations.
- Company: Join a dynamic Air Operations team focused on efficient export processes.
- Benefits: Competitive salary, potential for growth, and a supportive work environment.
- Why this job: Great opportunity to develop skills in logistics while building customer relationships.
- Qualifications: Knowledge of airfreight operations and strong communication skills required.
- Other info: Experience with Cargowise or Salesforce is a bonus!
The predicted salary is between 24000 - 32000 £ per year.
Location: Crawley
Pay: £28,000 to £32,000
Role Overview: Join our client's Air Operations team as an Export Admin. You'll handle customer interactions, customs clearance, delivery confirmations, and financial processes. Monitor shipments, communicate delays, and build customer relationships.
Key Responsibilities:
- Main contact for customers
- Support customs clearance
- Confirm delivery requirements
- Monitor and communicate shipment progress
- Present and report on calls
- Resolve queries and complaints
- Ensure accurate invoicing
Requirements:
- Knowledge of import airfreight operations
- Preferred experience with CDS customs clearance
- Strong organizational and problem-solving skills
- Excellent communication abilities
- Proficiency in Microsoft Office
- Experience with Cargowise or Salesforce is a plus
Export Administrator employer: Supreme Recruitment Ltd
Contact Detail:
Supreme Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Administrator
✨Tip Number 1
Familiarise yourself with the customs clearance process, especially CDS. Understanding the nuances of this system will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Brush up on your organisational skills by practising how to manage multiple shipments and customer queries simultaneously. You could even create mock scenarios to simulate the fast-paced environment of an export administrator.
✨Tip Number 3
Enhance your communication skills by engaging in role-playing exercises with friends or family. This will help you articulate your thoughts clearly and handle customer interactions more effectively.
✨Tip Number 4
If you have access to Cargowise or Salesforce, take some time to explore these platforms. Familiarity with these tools can set you apart from other candidates and show that you're ready to hit the ground running.
We think you need these skills to ace Export Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in export administration, customs clearance, and customer service. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your knowledge of import airfreight operations and your problem-solving skills. Mention any experience with CDS customs clearance and how it relates to the position.
Highlight Relevant Skills: In your application, emphasise your organisational skills and proficiency in Microsoft Office. If you have experience with Cargowise or Salesforce, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Supreme Recruitment Ltd
✨Know Your Customs Clearance
Make sure you brush up on your knowledge of customs clearance processes, especially CDS. Being able to discuss this confidently will show that you understand a key aspect of the role.
✨Demonstrate Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will highlight your organisational skills, which are crucial for an Export Administrator.
✨Showcase Communication Abilities
Be ready to discuss how you've effectively communicated with customers in previous roles. Highlight any specific instances where you resolved queries or complaints, as this is vital for building customer relationships.
✨Familiarise Yourself with Relevant Software
If you have experience with Cargowise or Salesforce, be sure to mention it. If not, do some research on these tools so you can speak about them intelligently during the interview.
