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- Tasks: Lead the launch of a new cruise website and manage key commercial relationships.
- Company: Join a top Tour Operator expanding their cruise offerings in an exciting new role.
- Benefits: Enjoy a competitive salary, travel incentives, and flexible hybrid working options.
- Why this job: Make your mark in a newly created role with a focus on innovation and customer satisfaction.
- Qualifications: Experience in cruise operations and strong leadership skills are essential.
- Other info: This role is based in Birmingham or Peterborough, with hybrid work flexibility.
The predicted salary is between 36000 - 54000 £ per year.
We have a fabulous opportunity for an experienced Cruise Sales & Operations Manager to join a leading Tour Operator, as they further develop their cruise offering and launch their Cruise website. The successful candidate will oversee all aspects of cruise within the business, from commercial to some operational focus and a key aspect will be launching our client's cruise website. Our client's ideal candidate will bring operational / commercial / managerial experience from the cruise sector and will be keen to take on a newly created role, in which they'll really be able to add their own stamp! In return, they can offer a competitive salary up to £45k, travel industry incentives and excellent benefits.
Please note - this role can be Birmingham / Peterborough / hybrid based.
Role of Cruise Sales & Operations Manager:- Oversee the upcoming launch of a bookable website.
- Manage commercial relationships with our client's top performing cruise lines and agents.
- Foster a positive and thriving environment between our client and cruise lines.
- Monitor and manage sales targets and margin improvement.
- Build product relevant to promotion and target market and recommend pricing relevant to channel.
- Work with the Cruise Product Executives, supporting the business with future marketing plans and offers for the trade.
- Customer Focus – Demonstrate a strong focus on customer service and exceeding expectations.
- Leadership – Ability to lead and motivate a large, diverse team.
- Crisis Management – Calm under pressure with the ability to handle unexpected situations.
- Organisational Skills – Exceptional time management, scheduling, and multi-tasking abilities.
Cruise Sales & Operations Manager employer: Succeed Recruitment
Contact Detail:
Succeed Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cruise Sales & Operations Manager
✨Tip Number 1
Network within the cruise industry by attending relevant trade shows and events. This will help you connect with key players and gain insights into the latest trends, which can be beneficial when discussing your vision for the cruise website.
✨Tip Number 2
Familiarise yourself with the latest technologies used in online booking systems. Being knowledgeable about these tools will not only impress potential employers but also demonstrate your readiness to lead the launch of the new cruise website.
✨Tip Number 3
Showcase your leadership skills by volunteering for projects or initiatives that require team management. Highlighting your ability to motivate and lead a diverse team will make you stand out as a candidate who can foster a positive environment.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed sales targets and improved margins in previous roles. This will demonstrate your commercial acumen and ability to drive results in the cruise sector.
We think you need these skills to ace Cruise Sales & Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the cruise sector, particularly any operational or managerial roles. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the cruise industry and your customer service focus. Mention how your leadership skills can contribute to fostering positive relationships with cruise lines and agents.
Showcase Relevant Achievements: In your application, include specific examples of how you've successfully managed sales targets or improved margins in previous roles. This will help illustrate your capability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the travel industry.
How to prepare for a job interview at Succeed Recruitment
✨Showcase Your Cruise Knowledge
Make sure to brush up on your knowledge of the cruise industry, including current trends and key players. Being able to discuss recent developments or popular cruise lines will demonstrate your passion and expertise in the field.
✨Highlight Leadership Experience
Prepare examples that showcase your leadership skills, especially in managing diverse teams. Discuss how you've motivated team members in previous roles and how you plan to foster a positive environment in this new position.
✨Demonstrate Customer Focus
Be ready to share specific instances where you've gone above and beyond for customers. This role requires a strong customer service orientation, so illustrating your commitment to exceeding expectations will be crucial.
✨Prepare for Crisis Management Scenarios
Think of examples where you've successfully managed crises or unexpected situations. The ability to remain calm under pressure is essential, so be prepared to discuss how you handled challenges in past roles.
