Contract Compliance Assistant

Contract Compliance Assistant

Bradford Full-Time 22400 - 29600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Monitor contractors' performance and ensure cleanliness and safety of bus stops and shelters.
  • Company: Join the West Yorkshire Combined Authority, dedicated to improving public transport and community wellbeing.
  • Benefits: Enjoy 28 days annual leave, free travel, flexible hours, and a modern office near Leeds Train Station.
  • Why this job: Perfect for independent workers who love being active and making a difference in their community.
  • Qualifications: GCSE level education or relevant experience, plus a full UK driving licence required.
  • Other info: Inclusive workplace promoting diversity; guaranteed interview for applicants with disabilities.

The predicted salary is between 22400 - 29600 £ per year.

£26,403 per annum (pay award pending) - Grade 1

Bradford or Leeds – based on allocated district

Full time / Permanent - 37 hours per week

Closing date – 1 June at 23:55

Please note that the Combined Authority will consider requests for part-time working and/or job share.

Are you someone who enjoys working independently, thrives on routine, and takes pride in keeping things running smoothly? We’re looking for a proactive and self-motivated Contract Compliance Assistant to join our dedicated Asset Management Team. This is a hands-on role that takes you out and about across your district within West Yorkshire, where you’ll be the eyes and ears on the ground - visiting bus stops, shelters and bus stations to ensure they’re clean, safe, and well-maintained for the public. You will help ensure our contractors deliver high standards by checking the quality of their work, taking site photos, and completing compliance checks. From posting up-to-date timetables to responding promptly to damage reports, your attention to detail will help to keep the network in excellent shape. As Contract Compliance Assistant, you will also carry out minor maintenance tasks and collect passenger notices and equipment from our main reception when needed. This role is ideal for someone who’s confident working independently, comfortable travelling within their district, and able to manage their workload effectively. We offer flexible working hours, with no weekend work required. There are currently two positions available, one based in Leeds and the other in Bradford - with occasional travel to other sites when needed. As the role involves regular travel, a full UK driving licence is essential, and a company van will be provided.

Our Offer

  • Alongside a competitive salary, we offer an excellent benefits package including:
  • 28 days Annual Leave (increasing upon years of service) plus Bank Holidays
  • Generous Employer-Contribution Pension Scheme
  • Free Travel on rail and buses across West Yorkshire with the M-Card (Zones 1-5)
  • Flexible Working Practices with Health & Wellbeing initiatives, including agile working options, as well as a generous flexi-time scheme to ensure you achieve the best work/life balance and career goals.
  • Bright, airy, modern office space, with all latest technology, just a 2-minute walk from Leeds Train Station.

The Role

Reporting into the Asset Management Assistant, your key responsibilities will include:

  • Working in a CA appointed vehicle, the role involves monitoring our contractors’ performance to ensure that WYCA standards, with regard to cleaning, repairing and maintenance of all on-street infrastructure including bus stations and bus stops/shelters are maintained.
  • Assisting with the maintenance of WYCA’s database by undertaking surveys of bus stops and shelters and undertaking minor repair works information for service changes and road closure and surveying bus stops and shelters.
  • Carrying out health and safety audits at small, unmanned bus stations.

Please review the Role Profile on our website for more information about the responsibilities.

About You

  • You will have the following key skills, attributes, education and experience:
  • Educated to GCSE level or equivalent, or relevant practical experience in a similar role.
  • Holds a full current manual driving licence.
  • Experience of responding efficiently to requests from customers or stakeholders.
  • Experience of planning and prioritising own workload.

To Apply

If this sounds like your next role, please complete the application form and tell us within the supporting statement why you would be a great fit for our role and how your skills, knowledge and experience align with the requirements within the Role Profile. Please visit our Advice for Candidates webpage and review the guidance on this page for support in completing your application form.

Further Information

The Combined Authority is passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of people's age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, pregnancy or maternity, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro divergent. To find out more about inclusivity at the West Yorkshire Combined Authority please visit our dedicated webpage. Under the Disability Confident Scheme, applicants with a disability are guaranteed an interview, subject to the minimum criteria being met. Please note that whilst it is our policy to recruit at SP1 for all appointments, which is the salary stated above, each role includes career salary progression, with incremental increases applicable in most cases on an annual basis.

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Contact Detail:

West Yorkshire Combined Authority Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Contract Compliance Assistant

✨Tip Number 1

Familiarise yourself with the local area, especially the bus stops and shelters in Bradford and Leeds. Understanding the specific locations and their maintenance needs will help you demonstrate your proactive approach during interviews.

✨Tip Number 2

Highlight any previous experience you have in compliance or quality assurance roles. Be ready to discuss how you've ensured standards were met in past positions, as this will show your capability to monitor contractors effectively.

✨Tip Number 3

Prepare to discuss your organisational skills and how you manage your workload. Since the role requires independent work and effective prioritisation, having examples ready will showcase your ability to thrive in this environment.

✨Tip Number 4

Make sure to emphasise your customer service skills. The role involves responding to requests from customers and stakeholders, so being able to demonstrate your experience in handling such interactions will be beneficial.

We think you need these skills to ace Contract Compliance Assistant

Attention to Detail
Time Management
Customer Service Skills
Health and Safety Awareness
Basic Maintenance Skills
Data Entry and Database Management
Effective Communication Skills
Problem-Solving Skills
Ability to Work Independently
Planning and Prioritisation
Full UK Driving Licence
Proactive Attitude
Adaptability to Changing Environments

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Highlight how your skills and experiences align with the role of Contract Compliance Assistant.

Craft a Strong Supporting Statement: In your supporting statement, clearly articulate why you would be a great fit for the role. Use specific examples from your past experiences that demonstrate your attention to detail, ability to work independently, and any relevant practical experience.

Tailor Your CV: Ensure your CV is tailored to the position. Emphasise relevant qualifications, such as your GCSE education or equivalent, and highlight any experience related to compliance checks or customer service.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at West Yorkshire Combined Authority

✨Show Your Independence

As a Contract Compliance Assistant, you'll be working independently quite a bit. Make sure to highlight your ability to manage your own workload and how you've successfully done this in previous roles.

✨Demonstrate Attention to Detail

This role requires a keen eye for detail, especially when checking the quality of contractors' work. Prepare examples of how you've ensured high standards in past jobs, whether through compliance checks or routine inspections.

✨Familiarise Yourself with the Area

Since the job involves travelling around West Yorkshire, it’s beneficial to know the area well. Mention any relevant experience you have with the local transport network or your familiarity with bus stops and shelters.

✨Prepare for Practical Scenarios

You might be asked how you would handle specific situations, such as responding to damage reports or conducting health and safety audits. Think through these scenarios beforehand and be ready to discuss your approach.

Contract Compliance Assistant
West Yorkshire Combined Authority
Location: Bradford
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