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- Tasks: Support managers with employee relations, coaching, and case management across multiple practices.
- Company: Join a dynamic team focused on creating a people-centric culture in healthcare.
- Benefits: Enjoy flexible travel, mileage reimbursement, and opportunities for professional development.
- Why this job: Make a real impact by fostering strong relationships and enhancing workforce stability.
- Qualifications: Experience in HR or employee relations, with knowledge of UK employment law preferred.
- Other info: Regular travel required; must have a full UK driving license.
The predicted salary is between 36000 - 60000 £ per year.
The Employee Relations Business Partner (ERBP) will play a critical role in supporting operational managers across our practices to proactively and effectively manage all employee relations matters. This role focuses on delivering hands-on support and coaching to managers, enabling a shift towards a more consistent, high-performing, and people-centric culture. Regular travel across practices is required to build strong partnerships, resolve issues early, and enhance overall workforce stability.
Key Relationships:
- Operations
- Payroll
- Recruitment
Responsibilities, including but not limited to:
Employee Relations Support
- Manage a portfolio of live employee relations cases, including performance management, absence management, disciplinaries, grievances, and investigations.
- Provide expert guidance and hands-on case management to ensure fair, timely, and consistent resolution of issues.
- Support line managers with drafting outcome letters, action plans, and case documentation.
- Conduct or support formal investigation processes as an independent or supporting party.
Manager Coaching and Upskilling
- Coach and develop managers in best practices for people management.
- Deliver targeted training sessions (e.g., managing sickness absence, handling poor performance, conducting investigations). Build manager confidence to address issues informally where appropriate, reducing reliance on formal HR escalation.
Workforce Planning and Insight
- Identify ER trends and root causes through case tracking and practice engagement.
- Provide feedback and recommendations to the People Manager for proactive workforce planning.
- Support HR metrics reporting on ER case volumes, outcomes, and themes.
Exit Interview and Leaver Insight
- Manage and oversee the exit interview process for both clinical and support staff.
- Analyse exit interview data and report actionable trends to leadership to inform retention strategies.
Field Engagement
- Proactively build strong, trusted relationships with Registered Managers, Regional Managers, and operational teams through regular in-person practice visits.
- Serve as a visible and accessible HR partner across the field, helping practices embed a values-led culture.
- Act as a trusted advisor, preventing escalation of people issues through early intervention.
Key Skills and Attributes
- Strong practical knowledge of employee relations practices and UK employment law.
- Excellent coaching, mediation, and influencing skills.
- Ability to build rapport and trust quickly across all levels of an organisation.
- Highly organised and able to manage a high volume of cases while maintaining attention to detail.
- Strong written communication skills (case notes, letters, reports).
- Confident in presenting and facilitating training sessions to managers.
- Resilient, adaptable, and self-motivated, with a proactive approach to field-based working.
Experience and Qualifications
- Proven experience as an HR Business Partner, ER Advisor, or similar employee relations-focused role.
- Significant experience in managing absence, disciplinary, grievance, and performance cases from start to finish.
- Experience in multi-site or healthcare settings (desirable).
- Strong working knowledge of UK employment law.
- CIPD Level 5 (or equivalent experience) preferred.
Additional Requirements
- Flexibility to travel regularly across a network of 36 practices (essential — mileage or travel expenses reimbursed).
- Full UK driving license and access to a car.
Employee Relations Business Partner - Field Role employer: OPRA GROUP
Contact Detail:
OPRA GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Business Partner - Field Role
✨Tip Number 1
Familiarise yourself with UK employment law and employee relations best practices. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and its responsibilities.
✨Tip Number 2
Network with current or former Employee Relations Business Partners, especially those in healthcare settings. They can provide valuable insights into the role and may even refer you internally, increasing your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed employee relations cases in the past. Highlight your coaching and mediation skills, as these are crucial for the role and will set you apart from other candidates.
✨Tip Number 4
Showcase your ability to build relationships quickly by preparing to discuss your approach to engaging with managers and teams. Emphasising your proactive communication style will resonate well with the expectations of this field-based role.
We think you need these skills to ace Employee Relations Business Partner - Field Role
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in employee relations, HR practices, and any specific cases you've managed. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about employee relations and how your skills align with the responsibilities of the ERBP role. Mention your experience in coaching managers and handling complex cases.
Showcase Your Communication Skills: Since strong written communication is crucial for this role, ensure that your application documents are clear, concise, and free of errors. Provide examples of reports or letters you've drafted in previous roles.
Highlight Relevant Qualifications: If you have a CIPD Level 5 qualification or equivalent experience, make sure to mention it prominently. Also, include any training sessions you've delivered or participated in that relate to employee relations.
How to prepare for a job interview at OPRA GROUP
✨Know Your Employee Relations Basics
Make sure you brush up on your knowledge of employee relations practices and UK employment law. Being able to discuss relevant laws and how they apply to real-world scenarios will show that you're well-prepared and knowledgeable.
✨Demonstrate Coaching Skills
Prepare examples of how you've successfully coached managers in the past. Highlight specific situations where your guidance led to improved performance or resolution of issues, as this role heavily focuses on coaching and developing others.
✨Showcase Your Organisational Skills
Since the role involves managing a high volume of cases, be ready to discuss how you stay organised and prioritise tasks. Share tools or methods you use to keep track of multiple cases while maintaining attention to detail.
✨Build Rapport During the Interview
Practice building rapport with your interviewers. Since the role requires strong relationships with various stakeholders, demonstrating your ability to connect and communicate effectively during the interview can set you apart.
