At a Glance
- Tasks: Deliver exceptional customer service and manage client interactions daily.
- Company: Join a dynamic, tech-focused company in North Cambridge.
- Benefits: Enjoy a competitive salary, 25 days holiday, healthcare, and pension.
- Why this job: Perfect for proactive individuals seeking a varied role in a supportive environment.
- Qualifications: Strong customer service skills and interest in technology are essential.
- Other info: Evening events once or twice a week with paid overtime.
The predicted salary is between 27000 - 28500 £ per year.
An exciting opportunity has arisen for a Client Co-ordinator/Receptionist to join a dynamic and forward-thinking company. Based to the north of Cambridge, this role is perfect for a proactive and customer-focused individual who thrives in a fast-paced environment.
Key Responsibilities for the Client Co-ordinator/Receptionist role:
- Deliver exceptional customer service and create a welcoming atmosphere for clients and visitors.
- Handle initial sales enquiries, conduct viewings, and support revenue generation.
- Assist with event bookings, meeting room management, and administrative tasks.
- Be present at maybe one, maximum two, evening events a week to make sure everything runs smoothly from the Centre's point of view. (for which over time will be paid)
- Support the Office Manager and provide cover when required.
- Ensure high standards of organisation, operations, and compliance with procedures.
Ideal Candidate for the Client Co-ordinator/Receptionist role:
- Strong customer service skills with a friendly and professional approach.
- Organised, proactive, and able to multitask efficiently.
- Genuine interest in technology as this is a tech-focused workplace.
- Experience in sales, marketing, or business administration (desirable).
- Confident working independently and as part of a team.
Package for the Client Services Coordinator/Receptionist role:
- Basic salary £27,000 - £28,500 pa
- Hours: 8.30 am – 5.00 pm
- 25 days holiday + bank holiday + extra days at Christmas
- Great benefit package
- Pension
- Healthcare plan
If you’re looking for a varied role within a supportive and professional environment, apply online today.
Contact Detail:
RecruitAbility Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Co-Ordinator/Receptionist
✨Tip Number 1
Familiarise yourself with the company’s services and values. Understanding what makes us unique will help you engage with our clients more effectively and demonstrate your genuine interest during any interactions.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's through volunteering or part-time work, showing that you can handle various customer situations will make you stand out as a proactive candidate.
✨Tip Number 3
Network with current or former employees of StudySmarter. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Be prepared to discuss your experience with technology. Since we are a tech-focused workplace, showcasing your familiarity with relevant tools and software will demonstrate that you’re ready to thrive in our environment.
We think you need these skills to ace Client Services Co-Ordinator/Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in sales, marketing, or business administration. Use specific examples that demonstrate your ability to multitask and work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive attitude and genuine interest in technology. Mention how your skills align with the responsibilities of the Client Co-ordinator/Receptionist role and express your enthusiasm for joining a dynamic company.
Highlight Relevant Experience: In your application, emphasise any previous roles where you delivered exceptional customer service or managed administrative tasks. This will show that you are well-prepared for the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for this role.
How to prepare for a job interview at RecruitAbility Ltd
✨Showcase Your Customer Service Skills
As a Client Co-ordinator/Receptionist, exceptional customer service is key. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to create a welcoming atmosphere.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities. Be ready to discuss how you manage multiple tasks and prioritise effectively, especially in a fast-paced environment. Consider sharing specific tools or methods you use to stay organised.
✨Express Your Interest in Technology
Since this is a tech-focused workplace, show your genuine interest in technology during the interview. Mention any relevant experience or tools you are familiar with that could benefit the company, as this will align with their values.
✨Prepare for Event Management Questions
Given the requirement to assist with event bookings and management, be prepared to discuss any previous experience you have in this area. Highlight your ability to ensure smooth operations during events, as this will be crucial for the role.