Customer Services Representative - Dbs Services

Customer Service Representative – Permanent Full Time – Great Salary ! This permanent role will require advisors to work on site in Bangor, Co. 60 per hour / £26,208 per annum Training Hours : Mon – Fri 9am – 6pm for 7 Days ( Week 1 Mon – Fri 9am – 6pm and Week 2 Mon – Tues 9am – 6pm ) Working Hours : 40hrs per week (5 days per week) Weekdays: Candidates need to be flexible to work between Monday – Friday between 8am – 6pm (No Bank Holidays) Please be advised that we cannot accept ANY ONLINE BANK STATEMENTS. Probity : DBS and Criminal check. Teleperformance is the Worldwide leader in multichannel customer experience management. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. In this role you will be working on behalf of our CSCS client (Construction Skills Certification Scheme). CSCS cards provide proof that individuals working on construction sites have the appropriate training and qualifications for the job they do on site. You will provide excellent customer service when assisting with a variety of customer enquiries and support customers via Inbound call handling for General enquiries and to support customers through the Online CSCS Card application process. Resilience, and a dedicated approach to providing service excellence in a fast paced, target driven environment. Competent PC user, using multiple systems, Word and Excel We have many opportunities for growth and promotion at Teleperformance. We dedicate 1000’s of hours of training every year to help our staff develop their skillset and move into new roles. 96% of our staff in roles such as management, operational support, IT and recruitment have progressed from within the business. Perks at Work – Savings Discounts / Free Online Classes – Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Refer-A-Friend earns up to £1,200 for you Dedicated Employee Experience Progress – Here to support TP journey Teleperformance will never contact you about anything other than your application through our official channels – UK phone number, text or Teleperformance or talent.If you receive any suspicious communications claiming to be from Teleperformance, please disregard them a