Housekeeping Assistant Manager

Park Holidays offers a range of distinctive parks in some of the most popular resorts along the coast. Each has its own style and character – but always with the same high standards of accommodation and service. Facilities vary from park to park, but usually include a leisure pool complex and club house with regular entertainment. At Park Holidays UK we always aim to offer customers the very best value for money with our affordable caravan holidays. If you are looking to own your own holiday home we offer a wide range of great value models to suit all tastes and budgets. OVERVIEW Park Holidays UK is seeking a proactive and experienced Housekeeping Assistant Manager to join our team. In this role, you will assist the Housekeeping Manager in overseeing the cleanliness and maintenance of holiday homes and communal areas, manage daily operations, and support the housekeeping team. Your leadership skills and attention to detail will be key in maintaining our high standards and ensuring exceptional guest experiences. JOB DUTIES Support the Housekeeping Manager in supervising and coordinating the housekeeping team. Provide training, guidance, and motivation to ensure the team delivers high-quality service Assist in managing the daily operations of the housekeeping department, including task delegation, scheduling, and performance monitoring. Ensure the cleanliness and maintenance of holiday homes and communal areas meet organisational standards. Conduct regular inspections to monitor quality and address any issues. Oversee laundry operations, including the washing, drying, and ironing of linen and towels. Ensure efficient processes and high standards of laundry care. Monitor stock levels of cleaning and laundry supplies. Report shortages or issues to the Housekeeping Manager and arrange for timely replenishment. Ensure all cleaning products and equipment are used and stored safely, following health and safety guidelines. Conduct regular safety audits and address any concerns. Address guest requests and concerns related to housekeeping professionally and promptly. Ensure guest satisfaction through high standards of cleanliness and service. Assist in developing and implementing procedures to maintain high standards of cleanliness and efficiency. Review and update practices based on feedback and experience. Provide administrative support to the Housekeeping Manager, including reporting, record-keeping, and tracking performance metrics. REQUIREMENTS Previous experience in a housekeeping role, with supervisory or assistant management experience preferred. Strong leadership abilities with experience in managing and motivating a team. Excellent attention to detail and commitment to maintaining high cleanliness and organisational standards. Ability to manage time effectively, prioritise tasks, and meet deadlines. Outstanding communication skills, with the ability to work well with team members and interact professionally with guests. Capability to perform physical tasks associated with cleaning and laundry duties. Familiarity with health and safety procedures related to cleaning and laundry practices. Willingness to adapt to changing tasks and work schedules as needed