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- Tasks: Join us as a Recovery Driver, helping customers in need after breakdowns or accidents.
- Company: Westbourne Motors is the largest independent roadside breakdown specialist in Southern England.
- Benefits: Enjoy a competitive salary with bonus opportunities and comprehensive training.
- Why this job: Make a real impact by providing excellent customer service in challenging situations.
- Qualifications: Must have a C1E license and at least one year of driving experience.
- Other info: Work outdoors in all weather conditions and be part of a supportive team.
The predicted salary is between 31000 - 42000 £ per year.
You: We are seeking candidates that always seek to provide great customer service in a sometimes challenging environment, people that go ‘above and beyond’ to offer our customers a solution that really fits their needs. You will need to enjoy working with customers and be able to demonstrate a positive can do attitude and at times tolerance, sympathy and understanding. A minimum of one years driving experience in vehicles ABOVE 3500 kgs. Minimum of C1E licence grade or above. A technical background is an advantage but not essential as full training will be provided. A current digital tachograph card is essential and preference will be given to those that have achieved the required 35 hours of CPC training. All candidates are subject to CRB checks. The role: The role involves vehicle recovery following breakdown or accident and is primarily carried out within a 100 km radius working area, although at times you may be required to carry out longer recoveries to any UK destination. Our comprehensive induction training will cover all aspects of the role and will provide you with an Industry recognised basic level qualification. We attend breakdowns in all weathers so you need to be prepared to work outside and sometimes in difficult conditions to recover our customers. Day shift Recovery Drivers work on a four ‘on’ two ‘off’ rota which includes weekends, with a mix of start/finish times. Annual base salary of £31,000 for post holders with HGV C1 . Plus a range of excellent bonus opportunities which has the potential of adding a further £9,000+ per annum. Annual base salary of £32,000 for post holders with HGV C. Plus a range of excellent bonus opportunities which has the potential of adding a further £9,000+ per annum. Annual base salary of £33,000 for post holders with HGV C+E. Plus a range of excellent bonus opportunities which has the potential of adding a further £9,000+ per annum. The Company Westbourne are the largest independent roadside breakdown specialist inSouthern England. We have a passion for customer service and achieve this with great people and the latest equipment. Our services include: Vehicle Recovery for major failure or accident Roadside Repairs MobileTyreServices Mobile Fuel decontamination Workshop repairs after breakdown through our own network Onward Travel. JBRP1_UKTJ
WESTBOURNE MOTORS | Recovery Driver employer: WESTBOURNE MOTORS
Contact Detail:
WESTBOURNE MOTORS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land WESTBOURNE MOTORS | Recovery Driver
✨Tip Number 1
Make sure to highlight your customer service skills during the interview. Since the role requires a positive attitude and understanding in challenging situations, share specific examples of how you've gone above and beyond for customers in the past.
✨Tip Number 2
Familiarize yourself with the types of vehicles you will be recovering. Having a basic understanding of vehicle mechanics can help you communicate effectively with customers and demonstrate your willingness to learn.
✨Tip Number 3
Be prepared to discuss your driving experience, especially with vehicles over 3500 kgs. If you have any relevant certifications or training, make sure to mention them as they can set you apart from other candidates.
✨Tip Number 4
Show your flexibility regarding working hours and conditions. Since the job involves working in all weather and on a varied shift pattern, expressing your readiness to adapt can make a strong impression.
We think you need these skills to ace WESTBOURNE MOTORS | Recovery Driver
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your experience in providing excellent customer service. Use specific examples that demonstrate your ability to go 'above and beyond' for customers, especially in challenging situations.
Showcase Driving Experience: Clearly outline your driving experience, particularly with vehicles over 3500 kgs. Mention your C1E license and any relevant certifications, such as your digital tachograph card and CPC training hours.
Demonstrate a Positive Attitude: In your application, convey your positive 'can do' attitude. Share instances where you have shown tolerance, sympathy, and understanding while working with customers, especially in difficult conditions.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Recovery Driver role at Westbourne Motors. Mention your willingness to work in various weather conditions and your flexibility regarding shift patterns.
How to prepare for a job interview at WESTBOURNE MOTORS
✨Show Your Customer Service Skills
Since the role emphasizes great customer service, be prepared to share specific examples of how you've gone above and beyond for customers in previous jobs. Highlight your ability to handle challenging situations with a positive attitude.
✨Demonstrate Your Driving Experience
Make sure to discuss your driving experience, especially with vehicles over 3500 kgs. If you have a C1E license or any relevant certifications, mention them clearly to show you meet the requirements.
✨Prepare for Working Conditions
The job involves working outside in various weather conditions. Be ready to talk about your adaptability and willingness to work in challenging environments, as well as any past experiences that demonstrate this.
✨Understand the Company and Its Services
Research Westbourne Motors and familiarize yourself with their services, such as vehicle recovery and roadside repairs. Showing knowledge about the company will demonstrate your genuine interest in the position and help you stand out.
