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For Companies At a Glance
- Tasks: Coordinate service engineers, manage contracts, and handle customer queries daily.
- Company: Join a reputable manufacturing company known for its supportive work environment.
- Benefits: Enjoy an early finish every Friday and a collaborative team culture.
- Why this job: Make a real impact in a growing company while developing your organisational skills.
- Qualifications: Experience in administration, ideally in a technical or service-based role, is required.
- Other info: Proficiency in CRM systems and Microsoft Office is essential.
The predicted salary is between 26000 - 28000 £ per year.
Salary: £26,000 - £28,000
Location: Sheffield, South Yorkshire
Early finish every Friday!
Are you a natural organiser who thrives in a fast-paced environment? Do you love being the backbone of a team, keeping everything running smoothly? Are you looking to join a growing company where your skills will truly make a difference?
The Opportunity
This is an exciting time to join a well-established yet forward-thinking business that continues to go from strength to strength. With a reputation for excellence in the manufacturing industry, this company’s main strength is the supportive environment where people really stay for the long term. You’ll be truly valued for not only the work you do, but the impact you have on the team and customers.
The Role
As a key part of the aftermarket team, you’ll be coordinating service engineers, scheduling their activities, managing contracts and monitoring van stock levels to ensure their days run as smoothly as possible. You’ll play a crucial role in supporting the aftermarket team, processing orders, quotes and invoices, along with handling customer queries. You can also expect to:
- Prepare and send service contract quotes, including renewals and follow up on old and lapsed contracts
- Maintain and update databases, spreadsheets and scheduling tools
- Assist with telesales efforts and follow up on potential business opportunities
Our Ideal Candidate
As our ideal candidate, you’ll not only have a great attitude towards a busy and varied role, but you’ll be a great communicator who enjoys working as part of a team and building strong relationships with both customers and colleagues. It goes without saying that you’ll be proactive and highly organised, ready to tackle a new challenge! You’ll also:
- Have experience in a similar administrative role, ideally within a technical or service-based industry
- Be confident using CRM systems and Microsoft Office, with strong attention to detail
- Enjoy problem-solving and take pride in keeping things running smoothly
If the above sounds of interest to you, then click to apply! Or, if you’d like to know more, pick up the phone, call Pertemps (Leeds) and ask for Katie Miller.
Contact Detail:
Pertemps Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftermarket Administrator
✨Tip Number 1
Familiarise yourself with the company's values and culture. Since they emphasise a supportive environment, showcasing your teamwork skills and how you contribute positively to a team can set you apart during the interview.
✨Tip Number 2
Brush up on your CRM and Microsoft Office skills. Being confident in these tools is crucial for the Aftermarket Administrator role, so consider doing a quick online course or tutorial to refresh your knowledge before the interview.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks in a fast-paced environment. This role requires excellent organisational skills, so having specific instances ready will demonstrate your capability to handle the demands of the job.
✨Tip Number 4
Research common customer queries related to aftermarket services in the manufacturing industry. Being able to discuss how you would handle these situations can show your proactive approach and problem-solving skills during the interview.
We think you need these skills to ace Aftermarket Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, especially within technical or service-based industries. Emphasise your organisational skills and any experience with CRM systems and Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities of the Aftermarket Administrator position, such as coordinating schedules or managing contracts.
Highlight Soft Skills: In your application, emphasise your communication skills and ability to work as part of a team. Provide examples of how you've built strong relationships with colleagues or customers in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Aftermarket Administrator role.
How to prepare for a job interview at Pertemps Leeds
✨Show Your Organisational Skills
As an Aftermarket Administrator, your ability to organise and manage tasks is crucial. Be prepared to discuss specific examples from your past experiences where you successfully coordinated activities or managed schedules.
✨Demonstrate Your Communication Skills
This role requires strong communication with both customers and team members. During the interview, highlight instances where you effectively communicated complex information or resolved customer queries.
✨Familiarise Yourself with CRM Systems
Since the job involves using CRM systems, make sure you are comfortable discussing your experience with these tools. If possible, mention specific systems you've used and how they helped you in your previous roles.
✨Emphasise Your Problem-Solving Abilities
The ability to tackle challenges is key in this position. Prepare to share examples of how you've approached problems in the past, particularly in a fast-paced environment, and the positive outcomes that resulted.
