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- Tasks: Lead a luxury homewares concession, creating exceptional client experiences and achieving sales targets.
- Company: Join a prestigious brand known for premium lifestyle and design homewares in South West London.
- Benefits: Enjoy a competitive salary of £45-50K plus commission, with opportunities for personal growth.
- Why this job: Be part of a dynamic team that values storytelling and client relationships in luxury retail.
- Qualifications: Must have strong luxury retail sales and management experience; excellent communication skills are essential.
- Other info: Flexibility for weekend shifts and proactive outreach is key to success in this role.
The predicted salary is between 36000 - 60000 £ per year.
Amazing opportunity in Premium Luxury Sales & Management - working as a Concession Manager for a premium Lifestyle & Design Homewares concession in South West London. You must have strong luxury retail sales & management experience and the ability to create a first-class client experience. The ability to story tell and take the client on a journey is key in order to sell high-ticket luxury items.
The role is about generating sales but is definitely not a hard sell. You will work towards realistic sales targets and generate new business through a self-motivated approach. You will provide exceptional client & customer service, giving clients an amazing experience from start to finish. You will consultatively manage their needs and transfer your passion for sales & the product to generate sales.
You will be driven to work towards monthly targets with the potential to earn good commission. As the Concession Manager, you will also proactively do outreach, which is key due to lower footfall. This will involve using the client database, making daily calls & emails, and developing relationships with personal shoppers in the store and private clients.
An aptitude for business development, clientelling, and a proactive approach will be key to your success. You should be flexible around weekend working and working later shifts. Team management skills, IT literacy, and English literacy (verbal & written) are also prerequisites for the role; you may also manage the live chat channel.
Basic salary of £45-50K plus commission, with potential overall earnings. APPLY NOW - amazing opportunity!
Contact Detail:
PS Recruits Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Manager, Harrods
✨Tip Number 1
Familiarise yourself with the luxury homewares market. Research current trends, popular brands, and customer preferences to demonstrate your knowledge during interviews. This will show that you're not just passionate about sales but also understand the products you'll be managing.
✨Tip Number 2
Network with professionals in the luxury retail sector. Attend industry events or connect with individuals on platforms like LinkedIn. Building relationships can lead to valuable insights and potential referrals, which could give you an edge in landing the Concession Manager role.
✨Tip Number 3
Prepare to discuss your previous experience in luxury retail management. Be ready to share specific examples of how you've created exceptional client experiences and met sales targets. This will help you illustrate your capability to excel in the role.
✨Tip Number 4
Showcase your proactive approach to business development. Think of strategies you could implement to increase outreach and client engagement. Presenting these ideas during your interview can highlight your initiative and suitability for the position.
We think you need these skills to ace Concession Manager, Harrods
Some tips for your application 🫡
Highlight Luxury Retail Experience: Make sure to emphasise your strong background in luxury retail sales and management. Use specific examples from your previous roles that showcase your ability to create a first-class client experience and meet sales targets.
Showcase Client Engagement Skills: Demonstrate your ability to engage with clients through storytelling and creating memorable experiences. Include instances where you successfully managed client needs and built lasting relationships, especially in high-ticket sales.
Detail Your Proactive Approach: Illustrate your self-motivated approach to generating new business. Mention any strategies you've used for outreach, such as using client databases or collaborating with personal shoppers, to show your initiative in driving sales.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Use keywords from the listing, such as 'clientelling', 'business development', and 'luxury retail', to ensure your application stands out to recruiters.
How to prepare for a job interview at PS Recruits Ltd
✨Showcase Your Luxury Retail Experience
Make sure to highlight your previous experience in luxury retail during the interview. Discuss specific examples where you successfully managed sales and provided exceptional client service, as this role demands a strong background in high-end sales.
✨Demonstrate Your Storytelling Skills
Since storytelling is key to creating a memorable client experience, prepare to share how you've engaged clients in the past. Think of a few anecdotes that illustrate your ability to take clients on a journey with the products you sell.
✨Prepare for Business Development Questions
Expect questions about your approach to outreach and clientelling. Be ready to discuss strategies you've used to generate new business and how you maintain relationships with clients, especially in a low footfall environment.
✨Exhibit Flexibility and Team Management Skills
As the role requires flexibility around working hours and team management, be prepared to discuss your availability and any relevant experience managing a team. Highlight your IT literacy and communication skills, as these are essential for managing client interactions effectively.
