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- Tasks: Welcome visitors, manage calls and emails, and assist with queries.
- Company: Join a dynamic front of house team in Northampton delivering top-notch service.
- Benefits: Earn £14-£16 per hour with potential for temp work and valuable experience.
- Why this job: Perfect for those who love interacting with people and thrive in a professional environment.
- Qualifications: Customer-facing experience in hospitality or corporate settings is essential.
- Other info: Must have a DBS certificate and own professional attire.
We are currently looking for a receptionist to work on our clients' site within Northampton, working within the front of house team ensuring all tenants and visitors receive a 5* service. The position involves:
- Welcoming visitors and directing them accordingly
- Answering calls and emails promptly
- Managing the reception and helpdesk inbox
- Raising response works on systems
- Dealing with queries from occupiers or workers
- Signing in visitors and helping with directions
- Reporting relevant information and issues to the Front of House Manager and designated Facilities Management team
- Ensuring the front of house area is immaculately presented, replenishing stock in kitchens and ensuring areas are tidy
We are looking for candidates with customer-facing experience in:
- Hotels
- Restaurants
- Corporate
- Aerospace
- Marketing/Event
Looking for someone that is enthusiastic about ensuring a high level of service is delivered at all times, with a friendly, professional, bubbly personality. Candidates must always be extremely well presented (must own a Black/Navy Suit with matching Blazer, White Shirt, Black Court Shoes (tie for male)). Fantastic communication skills are essential as you will be dealing with high-profile clients.
Due to the levels of applications, only suitable candidates will be contacted.
Receptionist employer: Total Facilities Recruitment Limited
Contact Detail:
Total Facilities Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to showcase your customer service experience during any informal conversations or networking opportunities. Highlight specific instances where you provided exceptional service, as this will resonate well with the hiring team.
✨Tip Number 2
Familiarise yourself with the company and its values before any interviews or discussions. This knowledge will help you align your responses with their expectations and demonstrate your enthusiasm for the role.
✨Tip Number 3
Practice your communication skills by engaging in mock conversations with friends or family. Focus on being friendly and professional, as these traits are essential for a receptionist dealing with high-profile clients.
✨Tip Number 4
Dress the part! Ensure you have the appropriate attire ready for any potential interviews or meetings. A well-presented appearance can make a strong first impression and show that you take the role seriously.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience, especially in environments like hotels, restaurants, or corporate settings. Emphasise your communication skills and any administrative duties you've handled.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for providing a five-star service. Mention specific examples of how you've excelled in customer-facing roles and how you can contribute to the front of house team.
Highlight Presentation Skills: Since the role requires a professional appearance, mention your understanding of the dress code and your commitment to maintaining a polished look. This shows you take the role seriously and understand the expectations.
Prepare for Potential Questions: Think about common interview questions related to customer service and administration. Prepare answers that reflect your experience and how you handle various situations, especially with high-profile clients.
How to prepare for a job interview at Total Facilities Recruitment Limited
✨Dress to Impress
Make sure you wear a smart, professional outfit that aligns with the company's expectations. A black or navy suit with a matching blazer and a white shirt is essential, as first impressions count in a front-of-house role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you've delivered exceptional customer service. Highlight situations where you went above and beyond to assist clients, as this will demonstrate your suitability for the role.
✨Practice Your Communication
Since you'll be dealing with high-profile clients, practice clear and confident communication. Be ready to answer questions about how you would handle various scenarios, such as difficult visitors or managing multiple tasks at once.
✨Know the Company
Research the company and its values before the interview. Understanding their mission and what they expect from their receptionists will help you tailor your responses and show your enthusiasm for the role.
