Housing Officer

Housing Officer

Gloucester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage tenancies and properties, ensuring tenant success and excellent property management.
  • Company: Join DHI, an award-winning charity providing affordable homes and supporting those facing homelessness.
  • Benefits: Enjoy training opportunities, up to 31 days paid leave, and employee perks like a Cycle Scheme.
  • Why this job: Make a real impact in your community while working with a supportive and experienced team.
  • Qualifications: No specific background required; transferable skills and life experience are highly valued.
  • Other info: Driving licence and vehicle access are essential for this role.

The predicted salary is between 28800 - 43200 £ per year.

DHI are currently recruiting full and part time Housing Officers to join our Home Turf Lettings Team who will be responsible for a portfolio of tenancies and properties (approximately 50 units); ensuring HTL tenants are able to sustain and succeed in their tenancies and delivering excellent property management. Home Turf Lettings is a social lettings agency working across Bristol, Gloucestershire and Bath and North East Somerset to provide long term affordable homes for people who are homeless or threatened with homelessness. We are particularly looking for people based in the Gloucestershire area. We have helped hundreds of tenants find quality, affordable accommodation within the private rented sector.

You will be joining an experienced team of property and support professionals that work hard to support each other, and to deliver an exceptional service to our clients. A Driving licence with access to a vehicle and the willingness to use it for work travel is essential.

About You

At DHI we highly value transferable skills and life experience. If you have good organisational skills, can manage relationships, solve problems, and are resilient, adaptable and flexible then we would love to hear from you. Your background could be from anywhere where you have needed to apply problem solving and motivational skills. Teaching, ex-armed forces, customer service are all examples of just some professions where we believe these transferable skills are often found, or you may have lived experience.

Our Values

We are an award winning charity that challenges social exclusion by supporting people to achieve their potential and our values underpin this. If you share DHI’s values of flexibility, stimulation, self-direction and zest for life, then we encourage you to apply. We look forward to exploring these with you during the interview process should you be successful at the shortlisting stage.

What We Offer

We offer a variety of training to enable the successful candidate to develop and thrive within this role including within motivational interviewing techniques, professional boundaries and housing. As an employee of DHI, you will have also access to our Employee Assistance Programme, our Cycle Scheme, up to 31 days paid leave (service-related), company pension scheme and Charity Worker Discounts.

Next Steps

If you’d like to know more about the role Louisa Chowen to arrange an informal discussion. Or to apply for the Housing Officer vacancy please follow the link below:

How to Apply

All applicants are required to submit a covering letter that should address the following questions in no more than 500 words maximum.

  • State how you meet the requirements within the Person Specification
  • What do our core values mean to you in relation to this role?

We strongly encourage you to complete our Equality & Diversity monitoring form to help us achieve a diverse workforce. The form does not form part of the selection process. Please also tell us where you saw the post advertised.

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Contact Detail:

Developing Health & Independence Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer

✨Tip Number 1

Familiarise yourself with DHI's core values and mission. During the interview, be prepared to discuss how your personal values align with theirs, especially around social inclusion and support for vulnerable individuals.

✨Tip Number 2

Highlight any relevant life experiences or transferable skills that demonstrate your problem-solving abilities and resilience. Think about specific examples from your past roles or situations where you've successfully managed relationships.

✨Tip Number 3

Since the role requires a driving licence and access to a vehicle, ensure you mention your readiness to travel for work. This shows your commitment and willingness to meet the job's practical requirements.

✨Tip Number 4

Consider reaching out to current or former employees of DHI for insights into the company culture and expectations. This can help you tailor your responses during the interview and demonstrate your genuine interest in the role.

We think you need these skills to ace Housing Officer

Organisational Skills
Relationship Management
Problem-Solving Skills
Resilience
Adaptability
Flexibility
Motivational Skills
Communication Skills
Customer Service
Knowledge of Housing Regulations
Empathy and Understanding
Conflict Resolution
Time Management
Teamwork

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Housing Officer. Make notes on how your skills and experiences align with what DHI is looking for.

Craft Your Covering Letter: Your covering letter should directly address the two questions posed in the application. Be concise and ensure you stay within the 500-word limit while clearly demonstrating how you meet the person specification and what DHI's core values mean to you.

Highlight Transferable Skills: Emphasise any transferable skills from your previous roles or life experiences that relate to problem-solving, relationship management, and resilience. Use specific examples to illustrate your points.

Proofread Your Application: Before submitting, carefully proofread your covering letter and any other documents. Check for spelling and grammatical errors, and ensure that your application is clear and professional.

How to prepare for a job interview at Developing Health & Independence

✨Understand the Role and Values

Before the interview, make sure you thoroughly understand the role of a Housing Officer and the values of DHI. Reflect on how your own experiences align with their mission to support those facing homelessness.

✨Prepare Your Examples

Think of specific examples from your past experiences that demonstrate your problem-solving skills, adaptability, and ability to manage relationships. Be ready to discuss how these experiences can translate into success in this role.

✨Showcase Your Organisational Skills

As a Housing Officer, you'll need strong organisational skills. Prepare to discuss how you prioritise tasks and manage multiple tenancies effectively, perhaps by sharing a time when you successfully juggled various responsibilities.

✨Ask Insightful Questions

At the end of the interview, be prepared to ask questions that show your interest in the role and the organisation. Inquire about the training opportunities mentioned in the job description or how the team collaborates to support tenants.

Housing Officer
Developing Health & Independence
Location: Gloucester
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