Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and mentor a sales team while optimising client engagement and conversion.
- Company: Join a forward-thinking company transforming the home buying experience with dedicated support.
- Benefits: Enjoy 28 days leave, private health insurance, and a wellbeing fund for your mental health.
- Why this job: Be part of a growing team that values personal development and offers a dynamic work culture.
- Qualifications: Experience in B2C contact centres and managing sales teams is essential.
- Other info: Located in Bristol, this role offers a competitive salary and performance-related bonuses.
The predicted salary is between 28000 - 42000 £ per year.
The Company: Our client knows that purchasing or selling a house can be a major life event. With our client, their customers have their own dedicated property lawyer to guide them every step of the way to ensure everything runs as smoothly as possible. Their mission is to transform the conveyancing industry so that buying or selling a home is a smooth and enjoyable experience.
The Role: On their behalf we are seeking a Sales Team Leader. This is an exciting time to be joining their growing business and they are seeking a sales team leader / team manager to help run their customer service / sales team. As well as overseeing this team, you will be an active member of the team and happy to cover holidays and be speaking with clients and partners. In this role you will be leading and working with a small team of Sales Advisors who support clients and referral partners throughout their quote process. You and your team will play a critical role in optimising sales conversion through their contact centre and building engagement.
Responsibilities will include:
- Make and oversee follow up calls to prospective clients who have requested a quote to answer questions and drive quote conversion
- Oversee the onboarding and relationship management of referral partners
- Design and optimise contact flows and create personalised phone and email scripts for different client segments
- Manage, coach and mentor a team of Sales Advisors
- Monitor calls to improve quality, minimise errors and track team performance
- Handle and resolve complex enquiries
- Evaluate performance using key metrics to identify improvements and training needs
- Use client feedback to enhance sales procedures, policies and standards
- Deliver individual and team KPIs that provide excellent client service and satisfaction
- Recruit and retain new team members to support company growth
The Person: For this role, our client is looking for someone who is or has:
- Proven B2C contact centre experience, ideally from a startup or high growth environment
- Proven experience of managing successful sales teams
- Experience designing and optimising contact flows
- Experience of objection handling and creating messaging for different client segments
- Warm and personable communication and interpersonal skills
- Strong analytical skills and an affinity for data driven decision making
- Comfortable working in a target-driven environment
- Experience coaching and mentoring sales team members
The Benefits: 28 days annual leave (plus bank holidays on top), option to buy or sell a further 5 days of leave, private health insurance, group life assurance, wellbeing fund that contributes £25 per month towards an activity that promotes your mental or physical wellbeing, performance related bonus, significant investment in your learning and development.
The Salary: £32-38,000
The Location: BS4, Brislington Bristol
The Hours: Monday - Friday 9am - 5.30pm
Sales Team Leader in Bristol employer: Alexander Mae (Bristol) Ltd
Contact Detail:
Alexander Mae (Bristol) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Team Leader in Bristol
✨Tip Number 1
Familiarise yourself with the conveyancing industry and the specific challenges it faces. Understanding the nuances of this sector will help you demonstrate your knowledge during interviews and show how you can contribute to optimising sales conversion.
✨Tip Number 2
Highlight your experience in managing sales teams, especially in a contact centre environment. Be prepared to discuss specific examples of how you've successfully led teams to meet targets and improve performance, as this will resonate well with the hiring managers.
✨Tip Number 3
Prepare to showcase your analytical skills by discussing how you've used data to drive decisions in previous roles. Being able to articulate how you've evaluated performance metrics and implemented changes will set you apart from other candidates.
✨Tip Number 4
Demonstrate your warm and personable communication style during any interactions with the company. Since the role involves client engagement, showing that you can connect with people easily will be crucial in making a positive impression.
We think you need these skills to ace Sales Team Leader in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2C contact centres and sales team management. Use specific examples that demonstrate your success in these areas, particularly in high-growth environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your warm communication style and interpersonal skills. Mention how your experience aligns with the responsibilities of the Sales Team Leader role and express your enthusiasm for transforming the conveyancing industry.
Highlight Analytical Skills: In your application, emphasise your strong analytical skills and data-driven decision-making. Provide examples of how you've used metrics to improve team performance or sales processes in previous roles.
Showcase Coaching Experience: Detail your experience in coaching and mentoring sales team members. Include specific instances where your guidance led to improved performance or team cohesion, as this is a key aspect of the role.
How to prepare for a job interview at Alexander Mae (Bristol) Ltd
✨Showcase Your Leadership Skills
As a Sales Team Leader, it's crucial to demonstrate your leadership abilities. Be prepared to discuss your experience in managing sales teams, coaching team members, and how you've successfully driven performance in previous roles.
✨Understand the Company’s Mission
Familiarise yourself with the company's mission to transform the conveyancing industry. During the interview, express how your values align with theirs and how you can contribute to making the buying or selling process smoother for clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex enquiries. Prepare examples from your past experiences where you successfully resolved issues or improved sales processes.
✨Highlight Your Data-Driven Approach
Since the role requires strong analytical skills, be ready to discuss how you've used data to make informed decisions in previous positions. Share specific metrics you've tracked and how they influenced your team's performance.
