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- Tasks: Support the sales team with ticketing, flight schedules, and customer queries.
- Company: Join a luxury tour operator known for exceptional travel experiences.
- Benefits: Enjoy great hours, no evenings or weekends, and a competitive salary.
- Why this job: Be part of a vibrant team in the exciting travel industry with room for growth.
- Qualifications: GDS knowledge and experience in travel or sales support are essential.
- Other info: Fully office-based role in Halstead, Essex, with a friendly team atmosphere.
The predicted salary is between 20000 - 22000 £ per year.
Tour Operator Administrator and Sales Support Consultant required! Established independent luxury Tour Operator based in South West Suffolk is seeking an organised and experienced Flights Executive/Aviation specialist with great attention to detail to join them working on ticketing, reissuing, flight support administration and general sales support. As a luxury Tour Operator, the extra details matter and define the travel experience, and this Administrator role is fundamental to this.
Great working hours, no evenings and weekends, plus this travel company are happy to consider applications that are keen to get into the travel industry which is very rare these days!
You will need to have good GDS knowledge, know how a flights system works and operates, and experience in travel. Starting salary is circa £25 - £27K pa dependent on experience and you will work with a friendly team, in an office environment in Suffolk.
JOB DESCRIPTION:- Primarily providing administration support to the sales team but also working within all aspects of a vibrant and busy luxury travel company.
- Dealing with incoming call enquiries and redirecting where required.
- Dealing with flight schedules, changes, reissues and amendments on GDS system.
- Providing clients with assistance pre and post travel.
- Administrative duties including sending out tickets and travel documentation to customers.
- Answering any customer questions and queries.
- Maintenance of company back-office systems (data-entry).
- Coordinating closely with the sales department.
- Receipting client payments i.e. deposit, part payments, balance payment.
- Producing confirmation/client invoices on in-house system.
- Sending receipts letters to clients (pre-generated).
- Invoicing clients.
- Preparing and sending booking vouchers to our suppliers for various lodges/hotels/flights.
- Checking supplier responses to booking vouchers and invoices are correct against sales costings.
- Excellent attention to detail and first-class organisation skills are the prerequisite for this role.
- Travel consultant experience or flights executive/sales support.
- GDS KNOWLEDGE - SABRE / GALILEO / AMADEUS.
Starting salary up to £27K dependent on experience, along with additional benefits and perks of working in the travel industry. Mon-Fri 0900-1700. FULLY OFFICE BASED.
INTERESTED?Please follow the instructions to apply, attaching your CV. This vacancy is being managed by Katy Gaskell on 0121 450 9776. If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you!
Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Locations
Flights Executive in Halstead, Essex employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flights Executive in Halstead, Essex
✨Tip Number 1
Familiarise yourself with the specific GDS systems mentioned in the job description, such as Sabre, Galileo, or Amadeus. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview process.
✨Tip Number 2
Network within the travel industry by attending local events or joining online forums. Engaging with professionals already in the field can provide valuable insights and potentially lead to referrals for the Flights Executive position.
✨Tip Number 3
Prepare to discuss your attention to detail and organisational skills in practical terms. Think of specific examples from your past experiences where these skills made a difference, especially in a travel or customer service context.
✨Tip Number 4
Research the luxury travel market and understand what sets it apart from other sectors. Being able to articulate your knowledge about luxury travel trends and customer expectations can impress the hiring team and show your genuine interest in the role.
We think you need these skills to ace Flights Executive in Halstead, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in travel consultancy or as a flights executive. Emphasise your GDS knowledge and any specific systems you have worked with, such as SABRE, GALILEO, or AMADEUS.
Craft a Compelling Cover Letter: Write a cover letter that showcases your attention to detail and organisational skills. Mention your passion for the travel industry and how you can contribute to the luxury experience the company offers.
Highlight Relevant Skills: In your application, clearly outline your skills related to ticketing, flight support administration, and customer service. Provide examples of how you've successfully managed similar tasks in previous roles.
Follow Application Instructions: Ensure you follow the application instructions carefully. Attach your CV and any other required documents, and consider reaching out to Katy Gaskell if you have questions or need clarification.
How to prepare for a job interview at Travel Trade Recruitment
✨Showcase Your GDS Knowledge
Make sure to highlight your experience with GDS systems like Sabre, Galileo, or Amadeus during the interview. Be prepared to discuss specific scenarios where you've used these systems effectively, as this is crucial for the Flights Executive role.
✨Emphasise Attention to Detail
Since the role requires excellent attention to detail, provide examples from your previous work where your meticulousness made a difference. This could be in ticketing, handling flight changes, or ensuring accurate documentation.
✨Demonstrate Organisational Skills
The interviewer will be looking for strong organisational skills. Share how you manage multiple tasks and prioritise effectively, especially in a busy environment. Consider discussing any tools or methods you use to stay organised.
✨Prepare for Customer Interaction Scenarios
As the role involves dealing with customer enquiries and providing support, think of examples where you've successfully handled customer queries or complaints. This will show your ability to maintain a high level of service in a luxury travel context.
