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- Tasks: Support individuals at risk of homelessness by connecting them with landlords and securing housing opportunities.
- Company: Join Social Interest Group, a not-for-profit organisation dedicated to empowering marginalised communities.
- Benefits: Enjoy 25 days annual leave, training opportunities, and employee assistance programmes for mental health support.
- Why this job: Make a real difference in people's lives while working in a compassionate, inclusive environment.
- Qualifications: Experience in housing support or understanding of homelessness is essential; strong interpersonal skills are a must.
- Other info: Flexible working patterns and a commitment to equity, diversity, and inclusion are key aspects of our culture.
The predicted salary is between 22000 - 30000 £ per year.
Location: Luton, floating support service based within the office and around different locations within the community
Salary: £26,200
Shift Pattern: 12 month fixed term contract working 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours as necessary to service requirements.
About the role
This is an exciting new role within a brand new contract to support the referral process from the Housing Solutions teams! The service focuses on providing floating and wraparound support to single applicants who are at risk of homelessness and are able to live independently, by providing a housing support plan towards resolving housing needs and supporting them into long-term, stable housing.
In this role, you will bridge the gap between single homeless individuals seeking accommodation and landlords within the private rented sector. You will identify and secure housing opportunities for our participants, ensuring that properties align with their needs and financial capabilities. You will build and maintain positive relationships with landlords, facilitating open communication to address concerns, manage expectations, and promote collaborative solutions. You will act as the main point of contact for landlords, providing necessary information, assistance, and resources regarding tenant management and the rental process to foster a supportive environment for both parties.
About you
This role is ideal for someone who has a real passion towards helping to end the cycle of homelessness, providing support to those who need it to live in stable accommodation. You will thrive in a person-centred environment with real compassion and a non-judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people's lives!
- Experience of working with people with homelessness or housing support needs and/or a good understanding of the sector
- Understanding of the housing and social needs of people with multiple and complex needs
- Knowledge of the private rental market, able to research and find new landlords to build and sustain relationships with
- Ability to influence and negotiate positive outcomes with others
- Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
- Proactivity in making decisions
- Previous experience and knowledge within a supported housing management setting
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
Be part of an organisation which believes good care and support improves lives. Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees.
We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We’re proud to mention that our staff Ambassadors' career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people’s own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Landlord Liaison Officer in Luton, Bedfordshire employer: Social Interest Group
Contact Detail:
Social Interest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Landlord Liaison Officer in Luton, Bedfordshire
✨Tip Number 1
Familiarise yourself with the local housing market in Luton. Understanding the specific needs of landlords and tenants in this area will help you demonstrate your knowledge during interviews and show that you're proactive about finding solutions.
✨Tip Number 2
Network with local landlords and housing associations before applying. Building relationships in advance can give you insights into their expectations and challenges, which you can leverage to stand out as a candidate who is already engaged with the community.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported individuals facing housing challenges. Sharing specific examples will highlight your experience and passion for helping those at risk of homelessness.
✨Tip Number 4
Research the Social Interest Group's mission and values thoroughly. Being able to articulate how your personal values align with theirs during the interview will demonstrate your genuine interest in the role and commitment to making a difference.
We think you need these skills to ace Landlord Liaison Officer in Luton, Bedfordshire
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Landlord Liaison Officer position. Tailor your application to highlight how your skills and experiences align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping those at risk of homelessness. Use specific examples from your past experiences that demonstrate your ability to build relationships and support individuals in need.
Highlight Relevant Experience: In your CV, emphasise any previous work experience related to housing support or working with vulnerable populations. Include details about your understanding of the private rental market and your interpersonal skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Social Interest Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Landlord Liaison Officer. Familiarise yourself with the housing support process and the challenges faced by individuals at risk of homelessness. This will help you demonstrate your passion for the role during the interview.
✨Showcase Your Interpersonal Skills
Since this role involves building relationships with landlords and supporting vulnerable individuals, be prepared to discuss your interpersonal skills. Share examples of how you've successfully communicated and collaborated with others in previous roles.
✨Demonstrate Knowledge of the Private Rental Market
Research the current state of the private rental market in Luton and be ready to discuss it. Highlight any experience you have in finding and securing housing opportunities, as well as your ability to negotiate positive outcomes.
✨Emphasise Your Compassion and Non-Judgmental Attitude
This role requires a genuine passion for helping others. Be prepared to share personal experiences or insights that showcase your empathy and understanding of the complexities faced by individuals experiencing homelessness.
