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- Tasks: Engage with customers, help them find products, and build lasting relationships.
- Company: EE is a vibrant company that values diversity and community connections.
- Benefits: Earn £13.12 p/h plus 20% commission, enjoy online GP access, and receive huge discounts.
- Why this job: Join a supportive team culture with tailored training and opportunities for career growth.
- Qualifications: No specific experience needed; just bring your personality and curiosity!
- Other info: Flexible working hours and volunteering days to give back to the community.
Working Hours: 25 Hours
Location: Lancaster
Salary: £13.12 p/h plus 20% on target commission
Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different are the things that help you to make better connections with our customers and help them find the right products and services. Community is at the heart of what we do.
If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE. You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – you just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.
What’s in it for you?
- A great hourly rate of £13.12 p/h plus 20% on target commission
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
- Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Retail Advisor employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor
✨Tip Number 1
Show your personality! Since the role of a Retail Advisor is all about connecting with customers, be ready to showcase your unique traits and how they can help you relate to different people. Think about experiences where you've successfully engaged with others.
✨Tip Number 2
Familiarise yourself with EE's products and services. Even though you don’t need specific experience, having a good understanding of what EE offers will help you engage with customers more effectively. Research the latest products and think about how they can benefit potential customers.
✨Tip Number 3
Prepare for situational questions. Think about times when you've navigated challenging situations or built relationships in your previous roles. Being able to share these stories will demonstrate your resilience and ability to connect with customers.
✨Tip Number 4
Emphasise your willingness to learn. Since training is provided, showing enthusiasm for personal development and a desire to grow within the company can set you apart from other candidates. Be ready to discuss how you plan to take advantage of the training opportunities offered.
We think you need these skills to ace Retail Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the skills and attributes they value, such as communication, curiosity, and resilience.
Tailor Your CV: Make sure your CV reflects the qualities mentioned in the job description. Emphasise any relevant experiences or skills that demonstrate your ability to connect with customers and handle challenging situations.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you are interested in the Retail Advisor role. Use specific examples from your life that illustrate your communication skills and ability to build relationships.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since the role emphasises bringing your personality to work, make sure to let your true self shine during the interview. Share personal anecdotes that highlight your unique qualities and how they can help you connect with customers.
✨Demonstrate Communication Skills
As a Retail Advisor, strong communication is key. Prepare examples of how you've effectively communicated with people from diverse backgrounds. This will showcase your ability to build relationships and understand customer needs.
✨Highlight Transferable Skills
Even if you don't have direct retail experience, think about skills you've gained from other areas of your life, such as resilience or problem-solving. Be ready to discuss how these skills can be applied in a retail environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, and career progression. This shows your curiosity and genuine interest in the role, which aligns perfectly with what they're looking for.
