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- Tasks: Lead change and release activities in a dynamic IT environment.
- Company: Join a major UK government organisation impacting millions with digital services.
- Benefits: Enjoy a competitive salary, 28% pension contribution, and flexible working options.
- Why this job: Be part of meaningful digital transformation in the public sector while advancing your career.
- Qualifications: Experience in Change/Release Management and knowledge of ITIL, Agile, or DevOps required.
- Other info: Hybrid role with 3 days on-site in London, Blackpool, Durham, or Glasgow.
The predicted salary is between 38000 - 44000 £ per year.
Location: London, Blackpool, Durham or Glasgow (3 days on-site)
Salary: £46,000 - £52,000 + 28% Civil Service Pension
Are you an experienced Change & Release Manager with a strong background in ITIL service management, Enterprise Service Management (ESM) frameworks, and modern software development practices such as Agile, LEAN, or DevOps? This is an excellent opportunity to join a major UK government organisation and support the safe, secure, and efficient delivery of digital services that impact millions.
About the Role:
As a Change & Release Manager, you will play a key role in governing and coordinating all change and release activities across a large and complex IT estate. You will ensure changes are properly assessed, approved, and implemented with minimal disruption, while working closely with delivery and operations teams to continuously improve release processes.
Key Responsibilities:
- Manage the full lifecycle of IT change and release activities in line with ITIL best practices.
- Collaborate with service delivery teams, product owners, and third-party suppliers to coordinate effective releases.
- Embed and evolve Enterprise Service Management (ESM) processes across the organisation.
- Apply modern software development practices, including Agile, DevOps, and LEAN principles, to optimise release delivery.
- Monitor and report on change success, risk mitigation, and compliance to governance standards.
Requirements:
- Proven experience in a Change and/or Release Management role within an IT service environment.
- Strong understanding of ITIL change and release management principles.
- Familiarity with Enterprise Service Management (ESM) tools and processes.
- Knowledge of Agile, DevOps or LEAN methodologies and their application in release planning.
- Excellent stakeholder engagement, communication, and problem-solving skills.
Location and Working Pattern:
This is a hybrid role requiring 3 days per week on-site at one of the following locations: London, Blackpool, Durham, Glasgow.
Benefits:
- £46,000 - £52,000 per annum, depending on experience.
- Civil Service Pension with an employer contribution of 28%.
- Flexible working and generous leave policies.
- Professional development and progression opportunities.
- The chance to support meaningful digital transformation within the public sector.
This is a great opportunity for someone passionate about IT service management and digital delivery to step into a key role within the Civil Service. To apply or learn more, please get in touch today.
Change & Release Manager employer: DataCareers
Contact Detail:
DataCareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change & Release Manager
✨Tip Number 1
Familiarise yourself with ITIL best practices and the specific frameworks mentioned in the job description. Being able to discuss how you've applied these principles in your previous roles will demonstrate your expertise and alignment with the role.
✨Tip Number 2
Network with professionals in the Change & Release Management field, especially those who have experience in the public sector. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with Agile, DevOps, and LEAN methodologies in detail. Be ready to share specific examples of how you've implemented these practices to improve release processes in your past roles.
✨Tip Number 4
Research the organisation's recent digital transformation initiatives. Understanding their current projects and challenges will allow you to tailor your conversation during interviews and show that you're genuinely interested in contributing to their goals.
We think you need these skills to ace Change & Release Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Change and Release Management, particularly focusing on ITIL principles and any relevant methodologies like Agile or DevOps. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your passion for IT service management and how your background aligns with the role. Mention your familiarity with ESM tools and your ability to engage stakeholders effectively.
Highlight Relevant Experience: In your application, emphasise your previous roles related to change and release management. Discuss how you have successfully managed IT changes and releases, and any improvements you've implemented in past positions.
Showcase Problem-Solving Skills: Provide examples of how you've tackled challenges in previous roles, especially those related to change management. This will demonstrate your problem-solving abilities and your readiness for the responsibilities of the position.
How to prepare for a job interview at DataCareers
✨Showcase Your ITIL Knowledge
Make sure to highlight your understanding of ITIL principles during the interview. Be prepared to discuss how you've applied these practices in previous roles, particularly in managing change and release activities.
✨Demonstrate Agile and DevOps Experience
Since the role requires familiarity with Agile and DevOps methodologies, come ready to share specific examples of how you've implemented these practices in your work. Discuss any challenges you faced and how you overcame them.
✨Engage with Stakeholders
Effective communication is key in this role. Prepare to talk about your experience in engaging with various stakeholders, including service delivery teams and third-party suppliers. Highlight how you ensure everyone is aligned during change processes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making process. Think of situations where you had to manage risks or mitigate issues during a release, and be ready to explain your approach.
