Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and enhance financial systems, ensuring smooth operations and user satisfaction.
- Company: Join a dynamic financial services firm based in Surrey, focused on innovation and teamwork.
- Benefits: Enjoy 22 days holiday plus bank holidays, a healthy pension, and training opportunities.
- Why this job: Be part of a collaborative culture that values your input and offers real-world impact.
- Qualifications: Strong communication skills, attention to detail, and familiarity with MSS systems are essential.
- Other info: Dress down Fridays and a supportive environment make this role even more appealing.
The predicted salary is between 36000 - 60000 £ per year.
My client within financial services, based in the Surrey area, are recruiting proactive and detail-oriented Programming Support Analyst to join the Development and Data team. In this role, you will support existing systems including bespoke reporting, SharePoint, MSS (Front Office, Activate, CSR, Frontline), Robotic Process Automation, and Datastore DSX.
Benefits:
- 22 days holiday + 8 Bank Holiday (Holidays increase to 27, 1 additional day per year worked)
- Healthy contributed pension
- Training and development
- Access to a number of financial based products
- Dress down Fridays
Responsibilities:
- Work closely with users to gather and document business requirements from the MSS system and related platforms.
- Develop and maintain programs interfacing with MSS and subsidiary systems using tools such as Oracle SQL, Microsoft SQL, Unix, C#, RPA, Datastore DSX, and more.
- Test programs thoroughly prior to release, ensuring they meet specifications and user expectations.
- Provide user support and training to help teams better understand and utilize the systems.
- Troubleshoot and resolve software issues with in-house programs and third-party applications.
- Collaborate with the IT Service Desk to resolve Sopra tickets efficiently.
Key Skills & Experience:
- Excellent written and verbal communication skills, able to engage effectively with both technical and business audiences at all levels.
- A proactive, can-do attitude with strong attention to detail.
- Demonstrated problem-solving abilities and organizational skills.
- Ability to work independently and manage multiple tasks.
- A good understanding of the Sopra MSS system.
Programming Support Analyst employer: Gold Group Ltd
Contact Detail:
Gold Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programming Support Analyst
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Oracle SQL, Microsoft SQL, and C#. Having hands-on experience or projects showcasing these skills can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the financial services sector, especially those who work with MSS systems. Engaging in relevant online forums or LinkedIn groups can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your problem-solving abilities during the interview. Think of specific examples where you've successfully resolved software issues or improved processes, as this aligns well with the responsibilities of the role.
✨Tip Number 4
Showcase your communication skills by being clear and concise when discussing your experiences. Since the role requires interaction with both technical and business audiences, demonstrating your ability to bridge that gap will be beneficial.
We think you need these skills to ace Programming Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Programming Support Analyst role. Emphasise your proficiency in Oracle SQL, Microsoft SQL, and any experience with MSS systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive attitude and attention to detail. Mention specific examples of how you've successfully gathered business requirements or resolved software issues in previous roles.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to engage with both technical and business audiences effectively.
Showcase Problem-Solving Abilities: Include instances where you've successfully solved problems or troubleshot software issues. This will help illustrate your capability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at Gold Group Ltd
✨Understand the Technical Requirements
Make sure you have a solid grasp of the technical skills mentioned in the job description, such as Oracle SQL, Microsoft SQL, and C#. Brush up on these technologies and be prepared to discuss your experience with them during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled software issues in the past. Be ready to explain your thought process and the steps you took to resolve problems, as this role requires strong troubleshooting abilities.
✨Communicate Effectively
Since the role involves engaging with both technical and business audiences, practice articulating complex ideas in simple terms. This will demonstrate your excellent communication skills and ability to bridge the gap between different teams.
✨Demonstrate Proactivity and Attention to Detail
Be prepared to discuss instances where you've taken initiative or gone above and beyond in your previous roles. Highlight your attention to detail, especially when it comes to testing programs and ensuring they meet user expectations.
