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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a leading hotel brand in Belfast City Centre.
- Benefits: Enjoy up to 60% off rooms, discounts on meals, and a solid pension scheme.
- Why this job: Grow your management skills in a supportive and inclusive environment.
- Qualifications: Experience in retail or leadership roles is essential.
- Other info: Immediate start available; flexible working options encouraged.
We're currently recruiting in our Belfast City Centre (Alfred Street) Premier Inn. Working 40 hours per week, paying up to £13.36 per hour.
Come and be a Duty Manager at Premier Inn in Belfast City Centre (Alfred Street). Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start - with all leadership experience relevant.
PAY RATE: Up to £13.36 per hour
CONTRACT TYPE: Permanent - we don't do zero hours contracts!
HOURS: 40 hours a week across 5 days - evenings and weekends included, guaranteed hours to help you plan your week around!
LOCATION: Premier Inn Belfast City Centre (Alfred Street), Alfred Street, Belfast, Northern Ireland, BT2 8ED
Why you'll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you'll do:
Join our team at Belfast City Centre (Alfred Street) as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Duty Manager employer: Whitbread Group PLC
Contact Detail:
Whitbread Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and team leadership will help you align your experience with what they are looking for in a Duty Manager.
✨Tip Number 2
Network with current or former employees of Premier Inn. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 3
Prepare examples from your past leadership experiences that demonstrate your ability to manage teams effectively. Highlight situations where you improved customer satisfaction or resolved conflicts, as these are key skills for a Duty Manager.
✨Tip Number 4
Show your enthusiasm for the role and the hospitality industry during your interactions with the hiring team. A positive attitude and genuine interest can make a lasting impression and set you apart from other candidates.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and customer service. Emphasise any roles where you've successfully managed a team, particularly in retail or hospitality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hotel industry. Mention specific examples of how you've delivered outstanding customer experiences and led teams effectively.
Highlight Relevant Skills: In your application, focus on key skills such as communication, organisation, and problem-solving. These are crucial for a Duty Manager role and should be evident in your examples.
Show Enthusiasm for the Company: Research Premier Inn and mention why you want to work there specifically. Highlight their commitment to inclusivity and career development, and express how you align with their values.
How to prepare for a job interview at Whitbread Group PLC
✨Showcase Your Leadership Experience
Make sure to highlight any previous leadership roles you've held, especially in retail or hospitality. Share specific examples of how you successfully managed a team and improved customer experiences.
✨Demonstrate Customer Service Skills
Prepare to discuss your approach to delivering outstanding customer service. Think of scenarios where you went above and beyond for guests, as this will resonate well with the interviewers.
✨Familiarise Yourself with Health & Safety Standards
Since the role involves managing health and safety standards, brush up on relevant regulations and best practices. Being knowledgeable in this area will show your commitment to maintaining a safe environment.
✨Express Your Passion for Teamwork
Emphasise your ability to inspire and motivate a team. Share stories that illustrate your collaborative spirit and how you foster a positive work environment, which is crucial for a Duty Manager.
