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- Tasks: Provide front of house assistance and support administrative duties for the Estates Team.
- Company: Join a dynamic team in the heart of Milton Keynes, focused on excellent customer service.
- Benefits: Enjoy flexible hours, competitive pay, and the chance to develop your skills.
- Why this job: Be part of a welcoming environment where your contributions truly matter.
- Qualifications: Must be motivated, organised, and have effective communication skills; Microsoft Office proficiency is essential.
- Other info: We support inclusivity and are open to making adjustments for applicants.
The predicted salary is between 15000 - 17000 £ per year.
Part-Time - 25 Hours per week
Hours Mon-Fri 09:00 - 14:30
Permanent or Temporary to Permanent
Based in Milton Keynes
£15-17,000 pa
The opportunity to provide front of house assistance, a welcoming approach to both internal and external customers. This role is to support the Estates Team with the smooth running of administrative duties whilst ensuring that all visitors are greeted to the highest standards.
Essential:
- Motivated, engaging, flexible and professional
- Responds positively to opportunities and challenges
- Effective customer care skills
- Organised, with the ability to juggle a number of tasks at one time
- Confident use of Microsoft Office suite (Excel, Outlook and Teams)
- Resilient, dealing with fast changing situations, conflict resolution and emergencies
- Effective communication skills at all levels, with a sensitive and caring approach to situations
- Works equally well in a team and independently using own initiative
To undertake reception duties providing a high standard of customer care, an information provider to clients and visitors. Support the Estates team with compliance checks, H&S checks, monitoring and reporting.
Please let us know if we need to make reasonable adjustments to our process, please let us know about how we can best support you and make the adjustments that may be needed.
Contact Detail:
Altitude-Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House
✨Tip Number 1
Familiarise yourself with the company culture and values of StudySmarter. Understanding our approach to customer care and teamwork will help you align your responses during any interviews or discussions.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-playing scenarios where you handle various visitor inquiries can boost your confidence and prepare you for real-life situations.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and Outlook. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 4
Showcase your flexibility and resilience by preparing examples of how you've successfully managed multiple tasks or resolved conflicts in previous roles. This will highlight your ability to thrive in a fast-paced environment.
We think you need these skills to ace Front of House
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administrative roles. Emphasise skills like organisation, communication, and proficiency in Microsoft Office, as these are essential for the Front of House position.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation and flexibility. Mention specific examples of how you've successfully handled customer interactions or administrative tasks in the past to demonstrate your suitability for the role.
Highlight Relevant Skills: In your application, clearly outline your effective customer care skills and ability to manage multiple tasks. Use bullet points to make these skills stand out, ensuring they align with the job description provided.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is crucial for a Front of House role.
How to prepare for a job interview at Altitude-Recruitment Limited
✨Showcase Your Customer Care Skills
Since the role involves providing front of house assistance, it's crucial to demonstrate your effective customer care skills during the interview. Share specific examples of how you've successfully handled customer interactions in the past, highlighting your ability to remain calm and professional under pressure.
✨Demonstrate Organisational Skills
The job requires juggling multiple tasks, so be prepared to discuss how you stay organised. You might want to mention any tools or methods you use to manage your time effectively, as well as examples of situations where your organisational skills made a difference.
✨Familiarise Yourself with Microsoft Office
As confident use of the Microsoft Office suite is essential, make sure you're comfortable discussing your experience with Excel, Outlook, and Teams. Consider preparing a few examples of how you've used these tools in previous roles to enhance your productivity.
✨Prepare for Conflict Resolution Scenarios
Given the fast-changing nature of the role, be ready to discuss how you've dealt with conflicts or emergencies in the past. Think of specific instances where you successfully resolved an issue, showcasing your resilience and ability to think on your feet.
